AMERICAN EXPRESS NATIONAL BANK v. CHRIS DICKERSON

IN THE DISTRICT COURT IN AND FOR LOGAN COUNTY, OKLAHOMA CASE NO. DIVISION: AMERICAN EXPRESS NATIONAL BANK, Plaintiff, Vs. CHRIS DICKERSON Defendant(s) PETITION The Plaintiff, AMERICAN EXPRESS NATIONAL BANK, (hereinafter “Plaintiff”) sues the Defendant(s), CHRIS DICKERSON (hereinafter “Defendant(s)”) and says: 1. Plaintiff is a National Bank located in Utah. COUNT I– BREACH OF CONTRACT 2. This action is based upon a Credit Agreement entered into by the Defendant(s) with the Plaintiff. 3. The Defendant(s) used or authorized the use of said account to incur charges, or receive cash advances, or kept the account open for future use, and by such action assumed the obligations of the credit agreement. (The governing Credit Agreement terms are attached and incorporated as Exhibit A). 4. Plaintiff relies upon the choice of law provision contained in the subject agreement attached hereto as the substantive governing law. 5. A record of the account statement is attached. See Exhibit B. 6. The Defendant(s) subsequently defaulted on the Credit Agreement and the Plaintiff accelerated the balance due on the account per the credit agreement. 7. The Defendant(s) owes the Plaintiff $25,489.32. 8. The Plaintiff has performed all conditions precedent to bringing this action, or the same have been waived by the Defendant(s). COUNT II – BREACH OF CONTRACT 9. This action is based upon a Credit Agreement entered into by the Defendant(s) with the Plaintiff. 10. The Defendant(s) used or authorized the use of said account to incur charges, or receive cash advances, or kept the account open for future use, and by such action assumed the obligations of the credit agreement. (The governing Credit Agreement terms are attached and incorporated as Exhibit C). 11. Plaintiff relies upon the choice of law provision contained in the subject agreement attached hereto as the substantive governing law. 12. A record of the account statement is attached. See Exhibit D. 13. The Defendant(s) subsequently defaulted on the Credit Agreement and the Plaintiff accelerated the balance due on the account per the credit agreement. 14. The Defendant(s) owes the Plaintiff $11,647.49. 15. The Plaintiff has performed all conditions precedent to bringing this action, or the same have been waived by the Defendant(s). WHEREFORE, Plaintiff requests this Honorable Court to enter Judgment against Defendant(s) awarding the following: a) The balance due and owing of $25,489.32 pursuant to the terms of Agreement I, b) The balance due and owing of $11,647.49 pursuant to the terms of Agreement II, c) Court costs to the extent permitted by applicable law, and d) Any other relief that this Honorable Court deems just and proper. ZWICKER & ASSOCIATES, P.C. CAMILLE EDMISON, ESQ. OKLAHOMA BAR #35350 ZWICKER & ASSOCIATES, P.C. A Law Firm Engaged in Debt Collection 400 WEST CAPITOL AVE SUITE 1700 LITTLE ROCK, AR 72201 (800)397-6589 [email protected] Attorney for Plaintiff EXHIBIT A Cardmember Agreement: Part 1 of 2 Blue Business Plus Card Cardmember Name: CHRIS DICKERSON Credit Limit: $9,000 Company Name: TSS RESOURCES INC Account Ending In: 1002 Issuer: American Express National Bank Rates and Fees Table Interest Rates <table> <tr> <th>Annual Percentage Rate (APR) for Purchases Up to the Credit Limit</th> <td>0.00% introductory APR through your billing period that ends in February, 2020.<br>After that, your APR will be <b>17.24%</b> (Prime Rate + 11.99%). This APR will vary based on the Prime Rate.</td> </tr> <tr> <th>APR for Balance Transfers</th> <td>0.00% introductory APR through your billing period that ends in February, 2020 for transactions requested by December 21, 2018. After that, your APR will be <b>17.24%</b> (Prime Rate + 11.99%). This APR will vary based on the Prime Rate.</td> </tr> <tr> <th>Penalty APR and When it Applies</th> <td><b>29.99%</b> (Prime Rate + 25.99%)<br>This APR will vary based on the Prime Rate.<br>This APR will apply to all balances on your account if you:<br> 1) make a payment that is returned<br> 2) make 2 late payments in 12 months; or<br> 3) do not make the Minimum Payment due by the closing date of the billing period in which it is due.<br><b>How Long Will the Penalty APR Apply?</b> If the penalty APR is applied for any of these reasons, it will apply, subject to applicable law, for at least 12 billing periods in a row. In addition, the penalty APR will continue to apply until after you have made timely payments with no returned payments for 12 billing periods in a row.<br>The Penalty APR may apply to the Amount Above the Credit Limit. See <i>When we charge interest</i> in Part 2 of the Cardmember Agreement for information on <i>Interest Charged If You Do Not Pay Your Minimum Payment Due</i>.</td> </tr> <tr> <th>Paying Interest</th> <td>Your due date is at least 25 days after the close of each billing period. We will not charge you interest on purchases if you pay your entire balance by the due date each month. We will begin charging interest on balance transfers on the transaction date. If you pay the Minimum Payment Due by the Closing Date of the billing period in which it is due each month, we will not charge interest on the Amount Above the Credit Limit. See <i>When we charge interest</i> in Part 2 of the Cardmember Agreement.</td> </tr> </table> Fees <table> <tr> <th>Annual Membership Fee</th> <td>None</td> </tr> <tr> <th>Transaction Fees<br>• Balance Transfer<br>• Foreign Transaction</th> <td>Either $5 or 3% of the amount of each transfer, whichever is greater. For transactions posted by December 21, 2018 the fee will be $5 or 3% whichever is greater (maximum fee: $450).<br>2.7% of each transaction after conversion to US dollars.</td> </tr> <tr> <th>Penalty Fees<br>• Late Payment<br>• Returned Payment<br>• Overlimit</th> <td>Up to $38.<br>$38<br>None</td> </tr> </table> How we calculate interest: We use the Average Daily Balance method (including new transactions). See the How we calculate interest section in Part 2. Loss of Introductory APR: If a penalty APR applies to your account for any reason we will end any introductory APRs and a penalty APR will apply to your Account. How Rates and Fees Work Rates Calculating APRs and DPRs The Annual Percentage Rate (APR) for variable rates is determined by adding an amount (margin) to the Prime Rate (see Determining the Prime Rate in Part 2). The Daily Periodic Rate (DPR) is 1/365th of the APR, rounded to one ten-thousandth of a percentage point. <table> <tr> <th>Rate Description</th> <th>Prime + Margin</th> <th>APR</th> <th>DPR</th> </tr> <tr> <td>Introductory Purchase</td> <td>n/a</td> <td>0.00%</td> <td>0.0000%</td> </tr> <tr> <td>Purchase</td> <td>Prime + 11.99%</td> <td>17.24%</td> <td>0.0472%</td> </tr> <tr> <td>Introductory Balance Transfer</td> <td>n/a</td> <td>0.00%</td> <td>0.0000%</td> </tr> <tr> <td>Go-To Balance Transfer</td> <td>Prime + 11.99%</td> <td>17.24%</td> <td>0.0472%</td> </tr> <tr> <td>Penalty</td> <td>Prime + 25.99%*</td> <td>29.99%</td> <td>0.0822%</td> </tr> </table> *The variable penalty APR will not exceed 29.99% When the penalty APR will apply The penalty APR applies to all balances on your account if • you do not pay at least the Minimum Payment Due by the Closing Date of the billing period in which it is due; • you do not pay at least the Minimum Payment Due by the Payment Due Date 2 times in 12 billing periods; or • your payment is returned by your bank. See When we charge interest in Part 2 of the Cardmember Agreement for information on Interest Charged If You Do Not Pay Your Minimum Payment Due. How long the penalty APR will apply The penalty APR will continue to apply until after you have made timely payments with no returned payments for 12 billing periods in a row. Fees We add fees to a purchase balance, unless we tell you otherwise. <table> <tr> <th>Annual Membership</th> <td>This fee is on the Rates and Fees Table on page 1 of Part 1.</td> </tr> <tr> <th>Late Payment</th> <td>Up to $38. If we do not receive the Minimum Payment Due by its Payment Due Date, the fee is $38. However, the late fee will not exceed the Minimum Payment Due. Paying late may also result in a penalty APR. See When the penalty APR will apply above.</td> </tr> <tr> <th>Returned Payment</th> <td>$38 if your payment is returned unpaid the first time we present it to your bank. A returned payment may also result in a penalty APR. See When the penalty APR will apply above.</td> </tr> <tr> <th>Returned Check</th> <td>$38 if you use your card to cash a check at one of our approved locations and the check is returned unpaid. We will also charge you the unpaid amount.</td> </tr> <tr> <th>Overlimit</th> <td>None</td> </tr> <tr> <th>Balance Transfer</th> <td>3% of the transaction, with a minimum of $5. A different fee may apply if stated in a promotional offer or at the time of a transaction. This fee is a finance charge. We will add it to the same balance as the balance transfer.</td> </tr> <tr> <th>Foreign Transaction</th> <td>2.7% of the converted U.S. dollar amount. This fee is a finance charge. See Part 2 for Converting charges made in a foreign currency.</td> </tr> </table> Part 1, Part 2 and any supplements or amendments make up your Cardmember Agreement. Cardmember Agreement: Part 2 of 2 How Your American Express Account Works Introduction About your Cardmember Agreement This document together with Part 1 makes up the Cardmember Agreement (Agreement) for the Account identified on page 1 of Part 1. Any supplements or amendments are also part of the Agreement. When you or an Additional Cardmember, as defined below, use the Account (or sign or keep a card), you agree to the terms of the Agreement. Words we use in the Agreement We, us, and our mean the issuer shown on page 1 of Part 1. Except as provided below, Basic Cardmember means the person who applied for this Account or to whom we address billing statements. Company means the business for which the Account is established. You and your mean the Basic Cardmember and the Company. You agree, jointly and severally, to be bound by the terms of this Agreement. Card means any card or other device that we issue to access the Account. A charge is any amount added to the Account, such as purchases, balance transfers, fees and interest charges. A purchase is a charge for goods or services. A balance transfer is a charge to pay an amount you owe on another credit card account. To pay by a certain date means to send your payment so that we receive it and credit it to your Account by that date (see About your payments in Part 2). Additional Cardmembers At your request, we may issue cards to Additional Cardmembers. They do not have accounts with us but they can use your Account subject to the terms of this Agreement. You are responsible for all use of the Account by Additional Cardmembers and anyone they allow to use the Account. You must pay for all charges they make. You must share this Agreement with all Additional Cardmembers. You must tell Additional Cardmembers that: • we may obtain, provide and use information about them. • their use of the Account is subject to this Agreement. You authorize us to give Additional Cardmembers information about the Account and to discuss it with them. If you want to cancel an Additional Cardmember's right to use your Account (and cancel their card) you must tell us. We may refer to Additional Card(s) and Additional Cardmember(s) as Employee Card(s) and Employee Cardmember(s). All terms and conditions that apply to Additional Cards also apply to Employee Cards. Replacement Basic Cardmember You must tell us if the Basic Cardmember is no longer an employee or officer of the Company or does not want to be the Basic Cardmember. In that case, you must either close the Account, or propose another person to replace the Basic Cardmember. If you propose another person to replace the Basic Cardmember, that person must agree to assume the obligations and liabilities of the Basic Cardmember under this Agreement, as of the date that such person replaces the Basic Cardmember. That person is subject to our approval. You agree that the Basic Cardmember remains the Basic Cardmember until we approve a replacement or the Account is closed. About using your card Using the card Cards may be used for purchases. At our discretion, we may permit you to make balance transfers. You cannot transfer balances from any other account issued by us and/or our affiliates. Each Cardmember acknowledges and agrees that cards are intended to be used for the Company's commercial or business purposes. You may arrange for certain merchants and third parties to store your card number and expiration date, so that, for example: • the merchant may charge your account at regular intervals; or • you may make charges using that stored card information We may (but are not required to) tell these merchants and third parties if your expiration date or card number changes or if your account status is updated, including if your account is cancelled. If you do not want us to share your updated account information, please contact us using the number on the back of your card. Keep the cards safe. Do not let anyone use them. If a card is lost or stolen or the Account is being used without permission, contact us right away. The Account may not be used for illegal activities. Promise to pay You promise to pay all charges, including • charges you make, even if you do not present your card or sign for the transaction, • charges that other people make, whether or not you or an Additional Cardmember intend to let them use the Account, subject to applicable law, and if you let them use your Account, and • charges that Additional Cardmembers make or permit others to make. Credit Limit and Amount Above the Credit Limit We assign a Credit Limit to the Account. It is shown on page 1 of Part 1 and on each billing statement. We may increase or reduce the Credit Limit. We may do so even if you pay on time and the Account is not in default. We may approve charges or assess interest charges or fees that cause the account balance to go over the Credit Limit. If we do this, we will not charge an overlimit fee. The part of the New Balance that is above the Credit Limit appears on your statement as the Amount Above the Credit Limit. We decide whether to approve a charge that will cause the account balance to go over the Credit Limit, or that will add to the Amount Above the Credit Limit, based on how you spend and pay on this Account and other accounts you have with us and our affiliates. We also consider your credit history and your personal resources that we know about. If we permit you to make a balance transfer, the amount remaining under the Credit Limit will be reduced by the amount of the balance transfer and new charges may cause the account balance to go over the Credit Limit and add to the Amount Above the Credit Limit. For balances under the Credit Limit, you have the option of paying the balance in full each month, or paying at least the Minimum Payment Due and paying the remaining balance over time while accruing interest charges. The Amount Above the Credit Limit will be due in full as part of the monthly Minimum Payment Due (see How we calculate your Minimum Payment Due below). Interest on the Amount Above the Credit Limit For any particular billing period, we will not charge interest on the Amount Above the Credit Limit if you pay at least your Minimum Payment Due from the previous billing period by the Closing Date of the billing period in which the payment is due (see When we charge interest below). If you do not pay your Minimum Payment Due by the Closing Date of the billing period in which it is due, we will apply the Penalty APR to the entire balance, including the Amount Above the Credit Limit, if any, and any balance transfers, (see How we calculate interest below). We also may apply the Penalty APR for other reasons (see Penalty APR and when it applies on page 2 of Part 1). After you pay the Minimum Payment Due shown on your statement by the Closing Date of the billing period in which it is due, we will no longer charge interest on the Amount Above the Credit Limit. However, the Penalty APR will continue to apply to other balances (including any balance transfer) in accordance with Penalty APR and when it applies on page 2 of Part 1. Declined transactions We may decline to authorize a charge. Reasons we may do this include suspected fraud and our assessment of your creditworthiness. This may occur even if the charge would not cause you to go over your Credit Limit and your Account is not in default. About your payments When you must pay You must pay at least the Minimum Payment Due by the Payment Due Date. The Minimum Payment Due and Payment Due Date are shown on each billing statement. Each statement also states the time and manner by which you must make your payment for it to be credited as of the same day it is received. For your payment to be considered on time, we must receive at least the Minimum Payment Due in such time and manner by the Payment Due Date shown on your statement. Each statement also shows a Closing Date. The Closing Date is the last day of the billing period covered by the statement. Each Closing Date is about 30 days after the previous statement's Closing Date. Each statement also shows a Next Closing Date. How to make payments Make payments to us in U.S. dollars with: • a single check drawn on a U.S. bank, or • a single negotiable instrument clearable through the U.S. banking system, for example a money order, or • an electronic payment that can be cleared through the U.S. banking system. When making a payment by mail: • make a separate payment for each Account, • mail your payment to the address shown on the payment coupon on the billing statement, and • write the Account number on your check or negotiable instrument and include the payment coupon. If your payment meets the above requirements, we will credit it to the Account as of the day we receive it, as long as we receive it by the time disclosed in the statement. If we receive it after that time, we will credit the payment on the day after we receive it. If your payment does not meet the above requirements, there may be a delay in crediting the Account. This may result in late fees and additional interest charges (see How Rates and Fees Work on page 2 of Part 1). If we decide to accept a payment made in a foreign currency, we will choose a rate to convert your payment into U.S. dollars, unless the law requires us to use a particular rate. If we process a late payment, a partial payment, or a payment marked with any restrictive language that will have no effect on our rights and will not change this Agreement. How we apply payments and credits If the balances on your most recent billing statement are subject to different interest rates, we apply payments first to the balances with the highest interest rate and then to balances with lower interest rates. After the balance on your statement has been paid in full, we apply any additional payments to amounts that have not yet appeared on a statement, starting with those amounts subject to the highest interest rate and then to amounts at lower interest rates. In most cases, we apply a credit to the same balance as the related charge. For example, we apply a credit for a purchase to the purchase balance. We may apply payments and credits within balances, and among balances with the same interest rate, in any order we choose. Effect of Paying the Minimum Payment Due The effect of paying the Minimum Payment Due is that the Amount Above the Credit Limit is paid, but only part of the interest bearing balance is reduced. About your Minimum Payment Due How we calculate your Minimum Payment Due Your Minimum Payment Due is made up of: • any fees, • any interest, • any past due amount, • any Amount Above the Credit Limit, • and the higher of $35 or a percentage of the New Balance (for information on how this amount is calculated, see Minimum Payment Due with No Amount Above the Credit Limit and Minimum Payment Due with an Amount Above the Credit Limit below). As further explained below, to calculate the Minimum Payment Due for each billing statement, we use: • the New Balance, • any Amount Above the Credit Limit, • the Previous Balance, • any Interest Charged, • any Penalty Fees, and • any Past Due Amount. These amounts can be found on your statement. Your Minimum Payment Due may also include any additional amount specified in a promotional offer. Your Minimum Payment Due will not exceed your New Balance. You may pay more than the Minimum Payment Due, up to your New Balance, at any time. Minimum Payment Due with No Amount Above the Credit Limit Your Minimum Payment Due consists of a portion of your Account balance plus interest charges and Penalty Fees. To calculate your Minimum Payment Due for each statement, we first determine the higher of (1) or (2) below: (1) $35, or (2) The amount calculated using the following steps: 1. Calculate Modified New Balance by subtracting the interest and Penalty Fees charged on the statement from the New Balance on the statement. 2. Calculate the Applicable Rate by: I. Adding the following together: • 1% of the portion of the Modified New Balance less than or equal to $25,000 and • 5% of the portion of the Modified New Balance greater than $25,000 and less than or equal to $75,000 and • 10% of the portion of the Modified New Balance greater than $75,000 II. Then divide the sum from step I by the Modified New Balance and round to 4 decimals (ex. 0.1234). Note: If your account was opened between August 1, 2017 and August 31, 2018 then your Applicable Rate is 1%. 3. Calculate the Portion of the Modified New Balance included in the Minimum Payment Due by multiplying the Modified New Balance calculated in step 1 by the Applicable Rate calculated in step 2. 4. Add the Interest Charged on the statement to the result from step 3. Finally, we take the higher of (1) and (2) above and add Penalty Fees. Then we round to the nearest dollar and add any Past Due Amount. For accounts opened before August 1, 2017 or on or after September 1, 2018 EXAMPLE: Assume that your New Balance is $30,000, Interest Charged is $299.59, and you have no Penalty Fees or Past Due Amount. (1) $35, or (2) Calculate the following: 1. Modified New Balance: $30,000 - $299.59 Interest Charged - $0 Penalty Fees = $29,700.41 2. Applicable Rate: [(1% x $25,000) + (5% x $4,700.41)] / $29,700.41 = 0.0163 3. Portion of the Modified New Balance included in the Minimum Payment Due: $29,700.41 x 0.0163 = $484.12 4. $484.12 + $299.59 Interest Charged = $783.71 The higher of (1) or (2) is $783.71. $783.71 + $0 Penalty Fees + $0 Past Due Amount = $784. For accounts opened between August 1, 2017 and August 31, 2018 EXAMPLE: Assume that your New Balance is $30,000, Interest Charged is $299.59, and you have no Penalty Fees or Past Due Amount. (1) $35, or (2) Calculate the following: 1. Modified New Balance: $30,000 - $299.59 Interest Charged - $0 Penalty Fees = $29,700.41 2. Applicable Rate: 1% 3. Portion of the Modified New Balance included in the Minimum Payment Due: $29,700.41 x 1% = $297.00 4. $297.00 + $299.59 Interest Charged = $596.59 The higher of (1) or (2) is $596.59. $596.59 + $0 Penalty Fees + $0 Past Due Amount = $597 Minimum Payment Due with an Amount Above the Credit Limit To calculate your Minimum Payment Due for each statement, we first determine the higher of (1) or (2) below: (1) $35, or (2) The amount calculated using the following steps: 1. Calculate Modified New Balance by subtracting the Amount Above the Credit Limit, interest and Penalty Fees charged on the statement from the New Balance on the statement. For this calculation: I. We will only subtract the amount of Interest Charged that is not included in the Amount Above the Credit Limit from the New Balance. See How to determine whether Interest Charged is included in the Amount Above the Credit Limit below. II. We will only subtract the amount of Penalty Fees that is not included in the Amount Above the Credit Limit from the New Balance. See How to determine whether Penalty Fees are included in the Amount Above the Credit Limit below. 2. Calculate the Applicable Rate by: I. Adding the following together: • 1% of the portion of the Modified New Balance less than or equal to $25,000 and • 5% of the portion of the Modified New Balance greater than $25,000 and less than or equal to $75,000 and • 10% of the portion of the Modified New Balance greater than $75,000 II. Then divide the sum from step I by the Modified New Balance and round to 4 decimals (ex. 0.1234). Note: If your account was opened between August 1, 2017 and August 31, 2018 then your Applicable Rate is 1%. 3. Calculate the Portion of the Modified New Balance included in the Minimum Payment Due by multiplying the Modified New Balance calculated in step 1 by the Applicable Rate calculated in step 2. 4. Add the part of the Interest Charged not included in the Amount Above the Credit limit to the result from step 3. Finally, we take the higher of (1) and (2) above and: • Add any Penalty Fees not included in the Amount Above the Credit Limit, • Add any Amount Above the Credit Limit, after subtracting any part of the Past Due Amount that is included in the Amount Above the Credit Limit (see How to determine whether the Past Due Amount is included in the Amount Above the Credit Limit below), Then we round to the nearest dollar and add any Past Due Amount. For accounts opened before August 1, 2017 or on or after September 1, 2018 EXAMPLE: Your New Balance is $35,000, Interest Charged is $334.63, penalty fee is $38, Amount Above the Credit Limit is $450, credit limit is $34,550, and your Past Due Amount is $300. (1) $35, or (2) Calculate the following: 1. Modified New Balance: $35,000 New Balance - $0 Interest Charged not included in the Amount Above the Credit Limit - $0 Penalty Fees not included in the Amount Above the Credit Limit - $450 Amount Above the Credit Limit = $34,550 2. Applicable Rate: [(1% x $25,000) + (5% x $9,550)] / $34,550 = 0.0211 3. Portion of the Modified New Balance included in the Minimum Payment Due: $34,550 x 0.0211 = $729.01 4. $729.01 + $0 Interest Charged not included in the Amount Above the Credit Limit = $729.01 The higher of (1) or (2) is $729.01. $729.01 + $0 Penalty Fees not included in Amount Above the Credit Limit = $729.01. $729.01 + ($450 Amount Above the Credit Limit - $0 Past Due Amount included in the Amount Above the Credit Limit) = $1,179.01 $1,179 + $300 Past Due Amount = $1,479 For accounts opened between August 1, 2017 and August 31, 2018 EXAMPLE: Your New Balance is $35,000, Interest Charged is $334.63, penalty fee is $38, Amount Above the Credit Limit is $450, credit limit is $34,550, and your Past Due Amount is $300. (1) $35, or (2) Calculate the following: 1. Modified New Balance: $35,000 New Balance - $0 Interest Charged not included in the Amount Above the Credit Limit - $0 Penalty Fees not included in the Amount Above the Credit Limit - $450 Amount Above the Credit Limit = $34,550 2. Applicable Rate: 1% 3. Portion of the Modified New Balance included in the Minimum Payment Due: $34,550 x 1% = $345.50 4. $345.50 + $0 Interest Charged not included in the Amount Above the Credit Limit = $345.50 The higher of (1) or (2) is $345.50. $345.50 + $0 Penalty Fees not included in Amount Above the Credit Limit = $345.50 $345.50 + ($450 Amount Above the Credit Limit - $0 Past Due Amount included in the Amount Above the Credit Limit) = $795.50 $796 + $300 Past Due Amount = $1,096 If your Account has an Amount Above the Credit Limit, we do additional calculations to determine what part of interest, fees, and the Past Due Amount are included in the Amount Above the Credit Limit. You can see how to do these additional calculations in the Additional Calculations sub-section below. How to determine whether Interest Charged is included in the Amount Above the Credit Limit To determine whether any part of Interest Charged is included in the Amount Above the Credit Limit, we subtract the Amount Above the Credit Limit from the Interest Charged on the statement. • If the result is less than or equal to zero, then all of the Interest is already included in the Amount Above the Credit Limit. • If the result is greater than zero, the result is the part of Interest *not* included in the Amount Above the Credit Limit. EXAMPLE Your Interest Charged is $62.63 and the Amount Above the Credit Limit is $250. $62.63 Interest Charged on statement - $250 Amount Above the Credit Limit = -$187.37 • Because -$187.37 is less than zero, all of the Interest Charged on the statement is already included in the Amount Above the Credit Limit. Interest Charged not included in the Amount Above the Credit Limit is $0. How to determine whether Penalty Fees are included in the Amount Above the Credit Limit To determine whether any part of Penalty Fees are included in the Amount Above the Credit Limit: (1) We subtract the Interest Charged from the Amount Above the Credit Limit. (2) Then, we subtract the result of this Step 1 from the Penalty Fees. • If the result is less than or equal to zero, then all of the Penalty Fees are already included in the Amount Above the Credit Limit. • If the result is greater than zero, that amount is the part of the Penalty Fees not included in the Amount Above the Credit Limit. EXAMPLE Your Amount Above the Credit Limit is $250, Interest Charged is $62.63, Penalty Fees are $38. (1) $250 Amount Above the Credit Limit - $62.63 Interest Charged = $187.37 (2) $38 Penalty Fee - $187.37 = -$149.37. • Because -$149.37 is less than zero, all of the Penalty Fees are already included in the Amount Above the Credit Limit. Penalty Fees not Included in the Amount Above the Credit Limit are $0. How to determine whether the Past Due Amount is included in the Amount Above the Credit Limit To determine whether any part of the Past Due Amount is included in the Amount Above the Credit Limit: (1) We subtract the Credit Limit shown on your previous statement from the Previous Balance. • If the result is less than or equal to zero, then none of the Past Due Amount is already included in the Amount Above the Credit Limit. • If the result is greater than zero, proceed to Step 2. (2) We subtract any payments/credits shown on the statement from the result of the previous step. • If the result is less than or equal to zero, then none of the Past Due Amount is already included in the Amount Above the Credit Limit. • If the result is greater than zero, then the result is the part of the Past Due Amount that is already included in the Amount Above the Credit Limit. EXAMPLE (1) Your Previous Balance is $6,000, Credit Limit is $5,000, Payments shown are $750. $6,000 Previous Balance - $5,000 Credit Limit = $1,000. $1,000 is greater than zero. Proceed to Step 2. (2) $1,000 - $750 Payments shown = $250. $250 is greater than zero. The Past Due Amount that is included in the Amount Above the Credit Limit is $250. About Interest Charges When we charge interest If interest applies, we charge interest beginning on the date of each transaction. You can avoid paying interest on purchases as described below. However, you cannot avoid paying interest on balance transfers. How to Avoid Interest on Purchases up to the Credit Limit If you pay the New Balance on every billing statement by the Payment Due Date, we will not charge interest on purchases. If you do not pay the New Balance on a statement by the Payment Due Date and then you pay the New Balance on the next statement by the Payment Due Date, we will not charge interest on purchases from the date of your payment to the Closing Date of the billing period in which you made that payment. But we will charge interest on purchases that are not included in the Amount Above the Credit Limit from the beginning of that billing period until the date of your payment. If you do not pay the New Balance on a statement by the Payment Due Date and then you pay the New Balance on each of the next two statements by their Payment Due Dates, we will not charge interest on purchases that are not included in the Amount Above the Credit Limit on the following statement. Also, we will not charge interest on purchases on a statement if the Previous Balance on that statement is zero or a credit balance. How to Avoid Interest on the Amount Above the Credit Limit For any particular billing period, we will not charge interest on the Amount Above the Credit Limit if you pay at least your Minimum Payment Due from the previous billing period by the Closing Date of the billing period in which the payment is due. However, if you pay less than the New Balance, we will charge interest, as per the How to Avoid Interest on Purchases up to the Credit Limit, on purchases not included in the Amount Above the Credit Limit. Interest Charged If You Do Not Pay Your Minimum Payment Due If you do not pay your Minimum Payment Due by the Closing Date of the billing period in which it is due, we will apply the Penalty APR to the entire balance, including the Amount Above the Credit Limit, if any, and any balance transfer (see How we calculate interest below). We also may apply the Penalty APR for other reasons (see Penalty APR and when it applies on page 2 of Part 1). If you do not pay the Minimum Payment Due on a statement by the Closing Date of the billing period in which it is due and then you pay the Minimum Payment Due on a subsequent statement by the Closing Date of the billing period in which it is due, we will not charge interest on the Amount Above the Credit Limit for the billing period for which you paid the Minimum Payment Due by the Closing Date in which it is due. However, the Penalty APR will continue to apply to other balances (including any balance transfer) in accordance with Penalty APR and when it applies on page 2 of Part 1). Application of Penalty APR in Your First Billing Period If we apply the Penalty APR during the first billing period after your account was opened, we will apply the Penalty APR to any balance transfer beginning the first day of the second billing period. How we calculate interest We calculate interest for a billing period by first calculating interest on each balance. Different categories of transactions—such as purchases and balance transfers—may have different interest rates. Balances within each category may also have different interest rates. We use the Average Daily Balance method (including new transactions) to calculate interest charges for each balance. The total interest charged for a billing period is the sum of the interest charged on each balance. Interest The interest charged for a balance in a billing period, except for variations caused by rounding, equals: • Average Daily Balance (ADB) multiplied by • Daily Periodic Rate (DPR) multiplied by • Number of days the DPR was in effect. ADB To get the ADB for a balance, we add up each Daily Balance Subject to Interest (see below). Then we divide the result by the number of days the DPR for that balance was in effect. If the daily balance is negative, we treat it as zero. DPR A DPR is 1/365th of an APR, rounded to one ten thousandth of a percentage point. Your DPRs are shown in How Rates and Fees Work on page 2 of Part 1. EXAMPLE: Calculating Interest Assume that you have a single interest rate of 15.99%, your ADB is $2,250 and there are 30 days in the billing period. The DPR is 15.99% divided by 365 days = 0.0438% The Interest is $2,250 multiplied by 0.0438% multiplied by 30 days = $29.57 Daily Balance For each day a DPR is in effect, we calculate the Daily Balance by: • taking the beginning balance for the day, • adding any new charges, • subtracting any payments or credits; • making any appropriate adjustments. We add a new charge to a Daily Balance as of its transaction date. Daily Balance Subject to Interest To calculate the Daily Balance Subject to Interest, we reduce the Daily Balance by the amount above your credit limit on each day, if you pay the Minimum Payment Due by the Closing Date of the billing period in which the payment is due. However, if you do not pay the Minimum Payment Due by the Closing Date of the billing period in which it is due, we will not reduce the Daily Balance by the amount above your Credit Limit on each day. For purposes of the Daily Balance Subject to Interest, "credit limit" is the lowest credit limit on any day during the billing period. Beginning balance For the first day of a billing period, the beginning balance is the ending balance for the prior billing period, including unpaid interest. For the rest of the billing period, the beginning balance is the previous day's Daily Balance plus an amount of interest equal to the previous day's Daily Balance Subject to Interest multiplied by the DPR for that balance. This method of calculating the beginning balance results in daily compounding of interest. When an interest rate changes, the new DPR may come into effect during—not just at the beginning of—the billing period. When this happens, we will create a new balance and apply the new DPR to it. To get the beginning balance on the first day for this new balance, we multiply the previous day's Daily Balance Subject to Interest by the old DPR and add the result to that day's daily balance compounding of interest. Determining the Prime Rate We use the Prime Rate from the rates section of The Wall Street Journal. The Prime Rate for each billing period is the Prime Rate published in The Wall Street Journal on the Closing Date of the billing period. The Wall Street Journal may not publish the Prime Rate on that day. If it does not, we will use the Prime Rate from the previous day it was published. If The Wall Street Journal is no longer published, we may use the Prime Rate from any other newspaper of general circulation in New York, New York. Or we may choose to use a similar published rate. If the Prime Rate increases, variable APRs (and corresponding DPRs) will increase. In that case, you may pay more interest and may have a higher Minimum Payment Due. When the Prime Rate changes, the resulting changes to variable APRs take effect as of the first day of the billing period. Other methods To calculate the ADB and interest charges, we may use other formulas or methods that produce equivalent results. Also, we may choose not to charge interest on certain types of charges. Other important information Changing the Agreement We may change the terms of, or add new terms to, this Agreement. We may apply any changed or new terms to any existing and future balances on the Account, subject to applicable law. This written Agreement is a final expression of the agreement governing the Account. The written Agreement may not be contradicted by any alleged oral agreement. Converting charges made in a foreign currency If you make a charge in a foreign currency, AE Exposure Management Ltd. ("AEEML") will convert it into U.S. dollars on the date we or our agents process it, so that we bill you for the charge in U.S. dollars based upon this conversion. Unless a particular rate is required by law, AEEML will choose a conversion rate that is acceptable to us for that date. The rate AEEML uses is no more than the highest official rate published by a government agency or the highest interbank rate AEEML identifies from customary banking sources on the conversion date or the prior business day. This rate may differ from rates that are in effect on the date of your charge. We will bill charges converted by establishments (such as airlines) at the rates they use. Changing your billing address You must notify us immediately if you change the: • mailing address, email address, telephone numbers, or fax numbers that we use to send you billing statements, notices or other communications. • legal entity of the Company. • tax identification number. Closing your Account You may instruct us to close the Account by calling us or writing to us. The Basic Cardmember agrees to inform the Company prior to instructing us to do so. The Basic Cardmember and the Company remain jointly and severally liable for all Charges made on the Account. If an Annual Membership fee applies, we will refund this fee if you notify us that you are voluntarily closing your Account within 30 days of the Closing Date of the billing statement on which that fee appears. For cancellations after this 30 day period, the Annual Membership fee is non-refundable. If an Annual Membership fee applies to your Account, it is shown on page 1 and page 2 of Part 1 of the Cardmember Agreement. If your billing address is in the Commonwealth of Massachusetts at the time you close your account, this policy will not apply to you. Cancelling or suspending your Account We may: • cancel your Account, • suspend the ability to make charges, • cancel or suspend any feature on your Account. • notify merchants that your Account has been cancelled or suspended. If we do any of these, you must still pay us for all charges under the terms of this Agreement. We may do any of these things at our discretion, even if you pay on time and your Account is not in default. If your Account is cancelled, you must destroy all cards. We may agree to reinstate the Account after a cancellation. If we do this, we may: • reinstate any cards, including additional cards. • charge you any applicable fees, including annual fees. • charge you a fee for reinstating the Account. About default We may consider your Account to be in default if: • you violate a provision of this Agreement, • you give us false information, • you file for bankruptcy, • you default under another agreement you have with us or an affiliate, • you become incapacitated or die, or • we believe you are unable or unwilling to pay your debts when due. If we consider your Account in default, we may: • suspend your ability to make charges, • cancel or suspend any feature on your Account, • cancel the Account and require you to pay the Account balance immediately. • require you to pay more than your Minimum Payment Due immediately. Collection costs You agree to pay all reasonable costs, including attorneys' fees, that we incur to collect amounts you owe or to protect ourselves from loss, harm or risk relating to default. Credit reports You agree that we will obtain credit reports about you, investigate your ability to pay, and obtain information about you from other sources including information to verify and re-verify your employment and income. And you agree that we will use such information for any purposes (for example, marketing to you or evaluating you for a new account), subject to applicable law. You agree that we will give information about the Account to credit reporting agencies. We will tell a credit reporting agency if you fail to comply with any term of this Agreement. This may have a negative impact on your credit report. If you believe information we have given to a credit reporting agency is incorrect, write to us at: American Express Credit Bureau Unit, P.O. Box 981537, El Paso, TX 79998-1537. When you write to us, tell us the specific information you believe is incorrect. Sending you notices We send you notices through the U.S. mail (postage prepaid) or electronically using the information in our records. Any notice we send you is deemed given when deposited in the U.S. mail or when sent electronically. Additionally, we may send notices and information to Additional Cardmembers at their request. We may contact you Servicing and Collections If we need to contact you to service your account or to collect amounts you owe, you authorize us (and our affiliates, agents and contractors, such as debt collection agencies and service providers) to contact you at any phone number or email address you provide, from which you contact us, or at which we believe we can reach you. We may contact you in any way, such as calling, texting, emailing, sending mobile application push notifications or using any other method of communication permitted by law. We may contact you using an automated dialer or prerecorded messages. We may contact you on a mobile, wireless or similar device, even if you are charged for it. Call monitoring We may monitor and record any calls between you and us. About insurance products We or our affiliates may tell you about insurance and non-insurance products, services or features that may have a fee. One of our affiliates may act on behalf of a provider of these products. The affiliate may be compensated for this. The insurance products are not offered or sold by us or on our behalf. Our affiliates may get additional compensation when AMEX Assurance Company or another affiliate is the insurer or reinsurer. Compensation may influence what products and providers we or our affiliates tell you about. We may share information about you with our affiliates so they can identify products that may interest you. We may be compensated for this information. How we handle electronic debits from your checking account When you pay us by check, you authorize us to electronically deduct the amount from your bank or other asset account. We may process the check electronically by transmitting to your financial institution: • the amount, • the routing number, • the account number, and • the check serial number. If we do this, your payment may be deducted from your bank or other asset account on the same day we receive your check. Also, you will not receive that cancelled check with your bank or asset account billing statement. If we cannot collect the funds electronically, we may issue a draft against your bank or other asset account for the amount of the check. ExpressPay Cards issued on the Account may be equipped with ExpressPay. ExpressPay enables you to make charges without having the card swiped or imprinted. You can call us to deactivate ExpressPay at any time. Also, we may deactivate ExpressPay at any time. Privacy Act of 1974 notice Some federal agencies may accept the card under authority of statute. When you or Additional Cardmembers make charges at these agencies, we collect certain charge information. That information may be put to routine uses such as processing, billing and collections. It may also be aggregated for reporting, analysis and marketing use. Other routine uses by agencies may be published in the Federal Register. Changing the benefits We have the right to add, modify or delete any benefit, service, or feature of the Account at our discretion. Assigning the Agreement We may sell, transfer or assign this Agreement and the Account. We may do so at any time without notifying you. You may not sell, assign or transfer the Account or any of your obligations under this Agreement. Assigning claims If you dispute a charge with a merchant, we may credit the Account for all or part of the disputed charge. If we do so, you assign and transfer to us all rights and claims (excluding tort claims) against the merchant. You and any Additional Cardmembers agree not to pursue any claim against the merchant for the credited amount. And you and any Additional Cardmembers must cooperate with us if we decide to do so. We do not waive our rights We may choose to delay enforcing or to not exercise rights under this Agreement. If we do this, we do not waive our rights to exercise or enforce them on any other occasion. Governing law Utah law and federal law govern this Agreement and the Account. They govern without regard to internal principles of conflicts of law. We are located in Utah. We hold the Account in Utah. We entered into this Agreement with you in Utah. Notice to Oregon Residents Service charges not in excess of those permitted by law will be charged on the outstanding balances from month to month. You may pay more than the minimum payment due, up to your entire outstanding balance, at any time. Notice for residents of Washington State In accordance with the Revised Code of Washington Statutes, Section 63.14.167, you are not responsible for payment of interest charges that result solely from a merchant's failure to transmit to us within seven working days a credit for goods or services accepted for return or forgiven if you have notified us of the merchant's delay in posting such credit, or our failure to post such credit to your account within three working days of our receipt of the credit. Claims Resolution Most customer concerns can be resolved by calling our Customer Service Department at the number listed on the back of your card. In the event Customer Service is unable to resolve a complaint to your satisfaction, this section explains how claims can be resolved through mediation, arbitration or litigation. It includes an arbitration provision. You may reject the arbitration provision by sending us written notice within 45 days after your first card purchase. See Your Right to Reject Arbitration below. For this section, you and us includes any corporate parents, subsidiaries, affiliates or related persons or entities. Claim means any current or future claim, dispute or controversy relating to your Account(s), this Agreement, or any agreement or relationship you have or had with us, except for the validity, enforceability or scope of the Arbitration provision. Claim includes but is not limited to: (1) initial claims, counterclaims, crossclaims and third-party claims; (2) claims based upon contract, tort, fraud, statute, regulation, common law and equity; (3) claims by or against any third party using or providing any product, service or benefit in connection with any account; and (4) claims that arise from or relate to (a) any account created under any of the agreements, or any balances on any such account, (b) advertisements, promotions or statements related to any accounts, goods or services financed under any accounts or terms of financing, (c) benefits and services related to card membership (including fee-based or free benefit programs, enrollment services and rewards programs) and (d) your application for any account. You may not sell, assign or transfer a claim. Sending a Claim Notice Before beginning a lawsuit, mediation or arbitration, you and we agree to send a written notice (a claim notice) to each party against whom a claim is asserted, in order to provide an opportunity to resolve the claim informally or through mediation. Go to americanexpress.com/claim for a sample claim notice. The claim notice must describe the claim and state the specific relief demanded. Notice to you may be provided by your billing statement or sent to your billing address. Notice to us must include your name, address and Account number and be sent to American Express ADR c/o CT Corporation System, 111 8th Ave., NY, NY 10011. If the claim proceeds to arbitration, the amount of any relief demanded in a claim notice will not be disclosed to the arbitrator until after the arbitrator rules. Mediation In mediation, a neutral mediator helps parties resolve a claim. The mediator does not decide the claim but helps parties reach agreement. Before beginning mediation, you or we must first send a claim notice. Within 30 days after sending or receiving a claim notice, you or we may submit the claim to JAMS (1-800-352-5267, jamsadr.com) or the American Arbitration Association ("AAA") (1-800-778-7879, adr.org) for mediation. We will pay the fees of the mediator. All mediation-related communications are confidential, inadmissible in court and not subject to discovery. All applicable statutes of limitation will be tolled until termination of the mediation. Either you or we may terminate the mediation at any time. The submission or failure to submit a claim to mediation will not affect your or our right to elect arbitration. Arbitration You or we may elect to resolve any claim by individual arbitration. Claims are decided by a neutral arbitrator. If arbitration is chosen by any party, neither you nor we will have the right to litigate that claim in court or have a jury trial on that claim. Further, you and we will not have the right to participate in a representative capacity or as a member of any class pertaining to any claim subject to arbitration. Arbitration procedures are generally simpler than the rules that apply in court, and discovery is more limited. The arbitrator's decisions are as enforceable as any court order and are subject to very limited review by a court. Except as set forth below, the arbitrator's decision will be final and binding. Other rights you or we would have in court may also not be available in arbitration. Initiating Arbitration Before beginning arbitration, you or we must first send a claim notice. Claims will be referred to either JAMS or AAA, as selected by the party electing arbitration. Claims will be resolved pursuant to this Arbitration provision and the selected organization's rules in effect when the claim is filed, except where those rules conflict with this Agreement. If we choose the organization, you may select the other within 30 days after receiving notice of our selection. Contact JAMS or AAA to begin an arbitration or for other information. Claims also may be referred to another arbitration organization if you and we agree in writing or to an arbitrator appointed pursuant to section 5 of the Federal Arbitration Act, 9 U.S.C. §§ 1-16 (FAA). We will not elect arbitration for any claim you file in small claims court, so long as the claim is individual and pending only in that court. You or we may otherwise elect to arbitrate any claim at any time unless it has been filed in court and trial has begun or final judgment has been entered. Either you or we may delay enforcing or not exercise rights under this Arbitration provision, including the right to arbitrate a claim, without waiving the right to exercise or enforce those rights. Limitations on Arbitration If either party elects to resolve a claim by arbitration, that claim will be arbitrated on an individual basis. There will be no right or authority for any claims to be arbitrated on a class action basis or on bases involving claims brought in a purported representative capacity on behalf of the general public, other cardmembers or other persons similarly situated. The arbitrator's authority is limited to claims between you and us alone. Claims may not be joined or consolidated unless you and we agree in writing. An arbitration award and any judgment confirming it will apply only to the specific case and cannot be used in any other case except to enforce the award. Notwithstanding any other provision and without waiving the right to appeal such decision, if any portion of these Limitations on Arbitration is deemed invalid or unenforceable, then the entire Arbitration provision (other than this sentence) will not apply. Arbitration Procedures This Arbitration provision is governed by the FAA. The arbitrator will apply applicable substantive law, statutes of limitations and privileges. The arbitrator will not apply any federal or state rules of civil procedure or evidence in matters relating to evidence or discovery. Subject to the Limitations on Arbitration, the arbitrator may otherwise award any relief available in court. The arbitration will be confidential, but you may notify any government authority of your claim. If your claim is for $10,000 or less, you may choose whether the arbitration will be conducted solely on the basis of documents, through a telephonic hearing, or by an in-person hearing. At any party's request, the arbitrator will provide a brief written explanation of the award. The arbitrator's award will be final and binding, except for any right of appeal provided by the FAA; however, any party will have 30 days to appeal the award by notifying the arbitration organization and all parties in writing. The organization will appoint a three-arbitrator panel to decide anew, by majority vote based on written submissions, any aspect of the decision objected to. Judgment upon any award may be entered in any court having jurisdiction. At your election, arbitration hearings will take place in the federal judicial district of your residence. Arbitration Fees and Costs You will be responsible for paying your share of any arbitration fees (including filing, administrative, hearing or other fees), but only up to the amount of the filing fees you would have incurred if you had brought a claim in court. We will be responsible for any additional arbitration fees. At your written request, we will consider in good faith making a temporary advance of your share of any arbitration fees, or paying for the reasonable fees of an expert appointed by the arbitrator for good cause. Additional Arbitration Awards If the arbitrator rules in your favor for an amount greater than any final offer we made before arbitration, the arbitrator's award will include: (1) any money to which you are entitled, but in no case less than $5,000; and (2) any reasonable attorneys' fees, costs and expert and other witness fees. Your Right to Reject Arbitration You may reject this Arbitration provision by sending a written rejection notice to us at: American Express, P.O. Box 981556, El Paso, TX 79998. Go to americanexpress.com/reject for a sample rejection notice. Your rejection notice must be mailed within 45 days after your first card purchase. Your rejection notice must state that you reject the Arbitration provision and include your name, address, Account number and personal signature. No one else may sign the rejection notice. If your rejection notice complies with these requirements, this Arbitration provision and any other arbitration provisions in the cardmember agreements for any other currently open American Express accounts you have will not apply to you, except for Corporate Card accounts and any claims subject to pending litigation or arbitration at the time you send your rejection notice. Rejection of this Arbitration provision will not affect your other rights or responsibilities under this Claims Resolution section or the Agreement. Rejecting this Arbitration provision will not affect your ability to use your card or any other benefit, product or service you may have with your Account. Continuation This section will survive termination of your Account, voluntary payment of your Account balance, any legal proceeding to collect a debt, any bankruptcy and any sale of your Account (in the case of a sale, its terms will apply to the buyer of your Account). If any portion of this Claims Resolution section, except as otherwise provided in the Limitations on Arbitration subsection, is deemed invalid or unenforceable, it will not invalidate the remaining portions of this Claims Resolution section. Billing Dispute Procedure What To Do If You Find a Mistake on Your Statement If you think there is an error on your statement, write to us at: American Express PO Box 981535 El Paso TX 79998-1535 In your letter, give us the following information: • Account information: Your name and account number. • Dollar amount: The dollar amount of the suspected error. • Description of problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake. You must contact us: • Within 60 days after the error appeared on your statement. • At least 2 business days before an automated payment is scheduled, if you want to stop payment on the amount you think is wrong. You must notify us of any potential errors in writing. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. What Will Happen After We Receive Your Letter When we receive your letter, we will do two things: 1. Within 30 days of receiving your letter, we will tell you that we received your letter. We will also tell you if we have already corrected the error. 2. We will investigate your inquiry and will either correct the error or explain to you why we believe the bill is correct. While we investigate whether or not there has been an error: • We will not try to collect the amount in question, nor report you as delinquent on that amount. • The charge in question may remain on your statement, and we may continue to charge you interest on that amount. • While you do not have to pay the amount in question, you are responsible for the remainder of your balance. • We can apply any unpaid amount against your credit limit. After we finish our investigation, one of two things will happen: • If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to that amount. • If we do not believe there was a mistake: You will have to pay the amount in question, along with applicable interest and fees. We will send you a statement of the amount you owe and the date payment is due. We may then report you as delinquent if you do not pay the amount we think you owe. If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still refuse to pay. If you do so, we will not report you as delinquent without also reporting that you are questioning your bill. We will tell you the name of anyone to whom we reported you as delinquent, and we will let those organizations know when the matter has been settled between us. Your Agreement for Transferring Funds Electronically This EFT Agreement is between American Express Travel Related Services Company, Inc. and you, once you enroll in an Electronic Funds Transfer Service of ours (service) such as AutoPay, Pay By Computer, or Pay By Phone. This replaces any previous agreement you may have with us for the services. Words we use in this agreement In this EFT Agreement, you and your mean, in addition to the Basic Cardmember, any Additional Cardmembers who have enrolled in the service. We, our, and us mean American Express Travel Related Services Company, Inc. Your card account means the American Express card account. Your bank is the bank, securities firm, or other financial institution that holds your bank account. Your bank account is the bank account you use to pay for any transactions you make through the service. Withdraw or withdrawal means an electronic debit or deduction of funds from your bank account. Our business days are Monday through Friday, excluding holidays. AutoPay, Pay By Computer, Pay By Phone With these services, you can initiate electronic payments to your card account. When you do so, you allow us or our agent to draw a check or initiate an automated clearing house (ACH) withdrawal from your bank account in the amount you authorize. If your bank returns a check or ACH withdrawal unpaid the first time we submit it for payment, we may cancel your right to use the service. Your bank may charge you a fee if this happens. How to contact us about the services You can call us at 1-800-IPAY-AXP for Pay By Phone questions, at 1-800-528-2122 for Pay By Computer questions, and at 1-800-528-4800 for AutoPay questions. You may also write to us at American Express, Electronic Funds Services, P.O. Box 981531, El Paso, TX 79998-1531. How to stop AutoPay payments The following terms do not apply to certain AutoPay programs and options where a business bank account is used for the transaction; and the specific terms and conditions of those programs and options will define any applicable notice and cancellation terms: (1) If you have told us to make AutoPay payments from your bank account, you can stop any of these payments by calling us at 1-800-227-4669 or writing to American Express, Electronic Funds Services, P.O. Box 981540, El Paso, TX 79998-1540 in time for us to receive your request at least 2 business days before the payment is scheduled to be made. (2) We will tell you, at least 10 days before each payment, when it will be made and how much it will be. (3) If we receive your request to stop one of these payments at least 2 business days before the payment is scheduled to be made and we do not stop it, we will be liable for your losses or damages. Unauthorized transactions Tell us AT ONCE if you believe that a transaction has been made without your permission using your card or information about your card account. Calling is the best way of keeping your possible losses down. You could lose all the money in your bank account (plus your maximum overdraft line of credit, if applicable). Call anytime at 1-800-528-4800 (or 1-336-393-1111 collect, if not in the U.S.). You may also write to us at American Express, Electronic Funds Services, P.O. Box 981532, El Paso, TX 79998-1532. Improper transactions or payments If we do not complete a transfer to or from your bank account on time or in the correct amount, according to this EFT Agreement, we will be liable for your losses or damages. There are some exceptions. We are not liable: • if, through no fault of ours, you do not have enough money in your bank account; • if the transfer would go over the credit limit on any overdraft line you may have; • if the funds in your bank account were subject to legal process or other encumbrance that restricted the transaction; • if circumstances beyond our control (such as fire or flood) prevented the transaction, despite our reasonable precautions; or • if the terminal or system was not working properly and you knew about the breakdown when you started the transfer. Privacy We will disclose information to third parties about your transactions: • when necessary for completing transactions; • to comply with government agency or court orders; or • as stated in our Privacy Notice, which covers your use of the services. Arbitration The Arbitration section, in Part 2 of the Cardmember Agreement, applies to this EFT Agreement and the services. In case of errors or questions If you think your statement or receipt is wrong, or if you need more information about a transaction on your statement or receipt, call or write us as soon as you can. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared. If you do not contact us because of certain circumstances (such as you are in the hospital), we may extend the 60-day period for a reasonable time. When you contact us: • tell us your name and account number. • describe the error or the transaction you are unsure about. Explain as clearly as you can why you believe it is an error or why you need more information. • tell us the amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days after you called us. Within 10 business days after we hear from you we will determine whether an error has occurred. We will correct any error promptly. However, if we need more time, we may take up to 45 calendar days to investigate. If we do take more time, we will credit your bank account within 10 business days for the amount you think is in error so that you will have use of the funds during the time it takes to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your bank account for the amount you question. We will tell you the results within 3 business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. If we have credited your bank account and find no error, we will tell you when we will withdraw that amount from your bank account again. You authorize us to withdraw this amount from your bank account. If your bank account does not have enough funds to cover this withdrawal, we can charge the amount to your card account or collect the amount from you. If this happens, we may cancel your right to use a service. We may end the services We may extend or limit the services at any location without telling you ahead of time. Also, we may stop a service at any time. We may cancel your participation in a service at any time. If we do, we will write to you, but we may not send you the notice until after we cancel. Also, we may refuse to authorize a transaction at our discretion. We will end or suspend use of a service if: • you do not use it for 18 months in a row, • your card account is in default, • your card account is cancelled or suspended, • you cancel the authorization you gave your bank to pay for any transactions you make through the service, or • your bank account is closed to withdrawals by us or our agents. You may choose to stop using any service. If you do, you must write to us: American Express, Electronic Funds Services, P.O. Box 981531, El Paso, TX 79998-1531. Assignment We may assign this EFT Agreement to a subsidiary or affiliate at any time. Note for Massachusetts residents General disclosure statement: Any documentation given to you which shows that an electronic funds transfer was made will be admissible as evidence of that transfer and will constitute prima facie proof that the transfer was made. Except as explained in this EFT Agreement, if you initiate an electronic funds transfer from your bank account, you cannot stop payment of the transfer. Unless otherwise provided in this EFT Agreement, you may not stop payment of electronic funds transfers. Therefore, do not use electronic transfers for purchases or service unless you are satisfied that you will not need to stop payment. Disclosure of bank account information to third parties: If you give us your written authorization to disclose information about you, your bank account, or the transactions that you make to any person, that authorization will automatically expire 45 days after we receive it. Optional limit on obtaining cash: You can ask us to limit the total amount of cash that you may get from ATMs in a single day to $50. If you choose this option, we will take all reasonable steps to comply with your request. This page intentionally left blank EXHIBIT B સંમેળન Blue BusinessSM Plus Credit Card TSS RESOURCES INC CHRIS DICKERSON Closing Date 08/17/25 Next Closing Date 09/16/25 Account Ending 3008 New Balance $25,489.32 Minimum Payment Due $5,760.00 Includes the past due amount of $5,493.00 Payment Due Date 09/11/25 Late Payment Warning: If we do not receive your Minimum Payment Due by the Payment Due Date of 09/11/25, you may have to pay a late fee of up to $39.00 and your APRs may be increased to the Penalty APR of 29.99%. Minimum Payment Warning: If you make only the minimum payment each period, you will pay more in interest and it will take you longer to pay off your balance. For example: <table> <tr> <th>If you make no additional charges and each month you pay...</th> <th>You will pay off the balance shown on this statement in about...</th> <th>And you will pay an estimated total of...</th> </tr> <tr> <td>Only the Minimum Payment Due</td> <td>27 years</td> <td>$56,197</td> </tr> </table> If you would like information about credit counseling services, call 1-888-733-4139. See page 2 for important information about your account. Your account is cancelled. Please refer to the IMPORTANT NOTICES section. Please note, your spending limit is $25,100.00. You have spent $25,489.32. Visit www.membershiprewards.com Account Summary Previous Balance $25,450.32 Payments/Credits -$0.00 New Charges +$0.00 Fees +$39.00 Interest Charged +$0.00 New Balance $25,489.32 Minimum Payment Due $5,760.00 Credit Limit $22,800.00 Amount Above the Credit Limit $2,689.32 Days in Billing Period: 31 ↓ Please fold on the perforation below, detach and return with your payment ↓ Payment Coupon Do not staple or use paper clips Pay by Computer americanexpress.com/business Pay by Phone 1-800-472-9297 Chris Dickerson TSS Resources Inc 2083 Vaquero Ct Edmond Ok 73034 Account Ending 3008 Enter 15 digit account # on all payments. Make check payable to American Express. Payment Due Date 09/11/25 New Balance $25,489.32 Minimum Payment Due $5,760.00 AMERICAN EXPRESS PO BOX 6031 CAROL STREAM IL 60197-6031 See reverse side for instructions on how to update your address, phone number, or email. Payments: Your payment must be sent to the payment address shown on your statement and must be received by 5 p.m. local time at that address to be credited as of the day it is received. Payments we receive after 5 p.m. will not be credited to your Account until the next day. Payments must also: (1) include the remittance coupon from your statement; (2) be made with a single check drawn on a US bank and payable in US dollars, or with a negotiable instrument payable in US dollars and clearable through the US banking system; and (3) include your Account number. If your payment does not meet all of the above requirements, crediting may be delayed and you may incur late payment fees and additional interest charges. Electronic payments must be made through an electronic payment method payable in US dollars and clearable through the US banking system. Please do not send post-dated checks as they will be deposited upon receipt. Any restrictive language on a payment we accept will have no effect on us without our express prior written approval. We will re-present to your financial institution any payment that is returned unpaid. Permission for Electronic Withdrawal: (1) When you send a check for payment, you give us permission to electronically withdraw your payment from your deposit or other asset account. We will process checks electronically by transmitting the amount of the check, routing number, account number and check serial number to your financial institution, unless the check is not processable electronically or a less costly process is available. When we process your check electronically, your payment may be withdrawn from your deposit or other asset account as soon as the same day we receive your check, and you will not receive that cancelled check with your financial account statement. If we cannot collect the funds electronically we may issue a draft against your deposit or other asset account for the amount of the check. (2) By using Pay By Computer, Pay By Phone or any other electronic payment service of ours, you give us permission to electronically withdraw funds from the deposit or other asset account you specify in the amount you request. Payments using such services of ours received after 8:00 p.m. MST may not be credited until the next day. How We Calculate Your Balance: We use the Average Daily Balance (ADB) method (including new transactions) to calculate the balance on which we charge interest on your Account. Call the Customer Care number on page 3 for more information about this balance computation method and how resulting interest charges are determined. The method we use to calculate the ADB and interest results in daily compounding of interest. Paying Interest: Your due date is at least 25 days after the Closing Date of each billing period. We will not charge you interest on your purchases if you pay the New Balance by the due date each month. We will charge you interest on balance transfers (unless otherwise disclosed) beginning on the transaction date. You can avoid paying interest on the Amount Above the Credit Limit by paying your Minimum Payment Due before the closing date of the month in which it is due. See your Cardmember Agreement for further details. Foreign Currency Charges: If you make a Charge in a foreign currency, we will convert it into US dollars on the date we or our agents process it. We will charge a fee of 2.70% of the converted US dollar amount. We will choose a conversion rate that is acceptable to us for that date, unless a particular rate is required by law. The conversion rate we use is no more than the highest official rate published by a government agency or the highest interbank rate we identify from customary banking sources on the conversion date or the prior business day. This rate may differ from rates in effect on the date of your charge. Charges converted by establishments (such as airlines) will be billed at the rates such establishments use. Credit Balance: A credit balance (designated CR) shown on this statement represents money owed to you. If within the six-month period following the date of the first statement indicating the credit balance you do not request a refund or charge enough to use up the credit balance, we will send you a check for the credit balance within 30 days if the amount is $1.00 or more. Credit Reporting: We may report information about your Account to credit bureaus. Late payments, missed payments, or other defaults on your Account may be reflected in your credit report. Billing Dispute Procedures What To Do If You Think You Find A Mistake On Your Statement If you think there is an error on your statement, write to us at: American Express, PO Box 981535, El Paso TX 79998-1535 In your letter, give us the following information: - Account information: Your name and account number. - Dollar amount: The dollar amount of the suspected error. - Description of Problem: Describe what you believe is wrong and why you believe it is a mistake. You must contact us: - Within 60 days after the error appeared on your statement. - At least 2 business days before an automated payment is scheduled, if you want to stop payment on the amount you think is wrong. You must notify us of any potential errors in writing. You may call us, but if you do we may not follow these procedures and you may have to pay the amount in question. What Will Happen After We Receive Your Letter When we receive your letter, we will do two things: 1. Within 30 days of receiving your letter, we will tell you that we received your letter. We will also tell you if we have already corrected the error. 2. We will investigate your inquiry and will either correct the error or explain to you why we believe the bill is correct. While we investigate whether or not there has been an error: - We will not try to collect the amount in question. - The charge in question may remain on your statement, and we may continue to charge you interest on that amount. - While you do not have to pay the amount in question, you are responsible for the remainder of your balance. - We can apply any unpaid amount against your credit limit. After we finish our investigation, one of two things will happen: - If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to that amount. - If we do not believe there was a mistake: You will have to pay the amount in question, along with applicable interest and fees. We will send you a statement of the amount you owe and the date payment is due. We may report you as delinquent if you do not pay the amount we think you owe. Change of Address, phone number, email - Online at www.americanexpress.com/updatecontactinfo - Via mobile device - Voice automated: call the number on the back of your card - For name, company name, and foreign address or phone changes, please call Customer Care Please do not add any written communication or address change on this stub Pay Your Bill with AutoPay Deduct your payment from your bank account automatically each month. - Avoid late fees - Save time Visit americanexpress.com/autopay today to enroll. For information on how we protect your privacy and to set your communication and privacy choices, please visit www.americanexpress.com/privacy. Blue Business™ Plus Credit Card TSS RESOURCES INC CHRIS DICKERSON Closing Date 08/17/25 Customer Care & Billing Inquiries International Collect: 1-800-521-6121 Cash Advance at ATMs Inquiries: 1-623-492-7719 Large Print & Braille Statements: 1-800-CASH-NOW 1-800-521-6121 Hearing Impaired Online chat at americanexpress.com or use Relay dial 711 and 1-800-521-6121 Website: americanexpress.com Customer Care & Billing Inquiries P.O. BOX 981535 EL PASO, TX 79998-1535 Payments PO BOX 6031 CAROL STREAM IL 60197-6031 Fees <table> <tr> <th>08/11/25</th> <th>Late Payment Fee</th> <th>$39.00</th> </tr> <tr> <th colspan="2">Total Fees for this Period</th> <th>$39.00</th> </tr> </table> Interest Charged <table> <tr> <th>Total Interest Charged for this Period</th> <th>$0.00</th> </tr> </table> About Trailing Interest You may see interest on your next statement even if you pay the new balance in full and on time and make no new charges. This is called "trailing interest". Trailing interest is the interest charged when, for example, you didn't pay your previous balance in full. When that happens, we charge interest from the first day of the billing period until we receive your payment in full. You can avoid paying interest on purchases by paying your balance in full and on time each month. Please see the "When we charge interest" sub-section in your Cardmember Agreement for details. 2025 Fees and Interest Totals Year-to-Date <table> <tr> <th>Total Fees in 2025</th> <th>$273.00</th> </tr> <tr> <th>Total Interest in 2025</th> <th>$3,840.83</th> </tr> </table> Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Variable APRs will not exceed 29.99%. <table> <tr> <th></th> <th>Annual Percentage Rate</th> <th>Balance Subject to Interest Rate</th> <th>Interest Charge</th> </tr> <tr> <td>Purchases</td> <td>29.99% (v)</td> <td>$0.00</td> <td>$0.00</td> </tr> <tr> <td>Total</td> <td></td> <td></td> <td>$0.00</td> </tr> </table> (v) Variable Rate CHRIS DICKERSON Account Ending 3008 EFT Error Resolution Notice In Case of Errors or Questions About Your Electronic Transfers Telephone us at 1-800-IPAY-AXP for Pay By Phone questions, at 1-800-528-2122 for Pay By Computer questions, and at 1-800-528-4800 for AutoPay questions. You may also write us at American Express, Electronic Funds Services, P.O. Box 981531, El Paso TX 79998-1531, or contact us online at www.americanexpress.com/inquirycenter as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer on the statement or receipt. We must hear from you no later than 60 days after we sent you the FIRST statement on which the error or problem appeared. 1. Tell us your name and account number (if any). 2. Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. 3. Tell us the dollar amount of the suspected error. We will investigate your complaint and will correct any error promptly. If we take more than 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. End of Important Notices. EXHIBIT C Cardmember Agreement: Part 1 of 2 SimplyCash® Plus Card Cardmember Name: CHRIS DICKERSON Credit Limit: $13,500 Company Name: TSS RESOURCES INC Account Ending In: 1001 Rates and Fees Table Issuer: American Express National Bank Interest Rates <table> <tr> <th>Annual Percentage Rate (APR) for Purchases Up to the Credit Limit</th> <td><b>0.00%</b> introductory APR through your billing period that ends in November, 2019.<br>After that, your APR will be <b>18.99%</b> (Prime Rate + 13.99%). This APR will vary based on the Prime Rate.</td> </tr> <tr> <th>Penalty APR and When it Applies</th> <td><b>29.99%</b> (Prime Rate + 25.99%)<br>This APR will vary based on the Prime Rate.<br>This APR will apply to all balances on your account if you:<br>1) make a payment that is returned<br>2) make 2 late payments in 12 months; or<br>3) do not make the Minimum Payment due by the closing date of the billing period in which it is due.<br><b>How Long Will the Penalty APR Apply?</b> If the penalty APR is applied for any of these reasons, it will apply, subject to applicable law, for at least 12 billing periods in a row.<br>In addition, the penalty APR will continue to apply until after you have made timely payments with no returned payments for 12 billing periods in a row.<br>The Penalty APR may apply to the Amount Above the Credit Limit. See When we charge interest in Part 2 of the Cardmember Agreement for information on Interest Charged If You Do Not Pay Your Minimum Payment Due.</td> </tr> <tr> <th>Paying Interest</th> <td>Your due date is at least 25 days after the close of each billing period. We will not charge you interest on purchases if you pay your entire balance by the due date each month. If you pay the Minimum Payment Due by the Closing Date of the billing period in which it is due each month, we will not charge interest on the Amount Above the Credit Limit. See When we charge interest in Part 2 of the Cardmember Agreement.</td> </tr> </table> Fees <table> <tr> <th>Annual Membership Fee</th> <td>None</td> </tr> <tr> <th>Transaction Fees<br>• Foreign Transaction</th> <td>2.7% of each transaction after conversion to US dollars.</td> </tr> <tr> <th>Penalty Fees<br>• Late Payment<br>• Returned Payment<br>• Overlimit</th> <td>Up to $38.<br>$38<br>None</td> </tr> </table> How we calculate interest: We use the Average Daily Balance method (including new transactions). See the How we calculate interest section in Part 2. Loss of Introductory APR: If a penalty APR applies to your account for any reason we will end any introductory APRs and a penalty APR will apply to your Account. How Rates and Fees Work Rates Calculating APRs and DPRs The Annual Percentage Rate (APR) for variable rates is determined by adding an amount (margin) to the Prime Rate (see Determining the Prime Rate in Part 2). The Daily Periodic Rate (DPR) is 1/365th of the APR, rounded to one ten-thousandth of a percentage point. <table> <tr> <th>Rate Description</th> <th>Prime + Margin</th> <th>APR</th> <th>DPR</th> </tr> <tr> <td>Introductory Purchase</td> <td>n/a</td> <td>0.00%</td> <td>0.0000%</td> </tr> <tr> <td>Purchase</td> <td>Prime + 13.99%</td> <td>18.99%</td> <td>0.0520%</td> </tr> <tr> <td>Penalty</td> <td>Prime + 25.99%*</td> <td>29.99%</td> <td>0.0822%</td> </tr> </table> *The variable penalty APR will not exceed 29.99%. When the penalty APR will apply The penalty APR applies to all balances on your account if • you do not pay at least the Minimum Payment Due by the Closing Date of the billing period in which it is due; • you do not pay at least the Minimum Payment Due by the Payment Due Date 2 times in 12 billing periods; or • your payment is returned by your bank. See When we charge interest in Part 2 of the Cardmember Agreement for information on Interest Charged If You Do Not Pay Your Minimum Payment Due. How long the penalty APR will apply The penalty APR will continue to apply until after you have made timely payments with no returned payments for 12 billing periods in a row. Fees We add fees to a purchase balance, unless we tell you otherwise. <table> <tr> <th></th> <th></th> </tr> <tr> <td>Annual Membership</td> <td>This fee is on the Rates and Fees Table on page 1 of Part 1.</td> </tr> <tr> <td>Late Payment</td> <td>Up to $38. If we do not receive the Minimum Payment Due by its Payment Due Date, the fee is $38. However, the late fee will not exceed the Minimum Payment Due. Paying late may also result in a penalty APR. See When the penalty APR will apply above.</td> </tr> <tr> <td>Returned Payment</td> <td>$38 if your payment is returned unpaid the first time we present it to your bank. A returned payment may also result in a penalty APR. See When the penalty APR will apply above.</td> </tr> <tr> <td>Returned Check</td> <td>$38 if you use your card to cash a check at one of our approved locations and the check is returned unpaid. We will also charge you the unpaid amount.</td> </tr> <tr> <td>Overlimit</td> <td>None</td> </tr> <tr> <td>Foreign Transaction</td> <td>2.7% of the converted U.S. dollar amount. This fee is a finance charge. See Part 2 for Converting charges made in a foreign currency.</td> </tr> </table> Part 1, Part 2 and any supplements or amendments make up your Cardmember Agreement. Supplement to the Cardmember Agreement How Your Reward Program Works SimplyCash® Plus How you earn a rebate You will receive a rebate for eligible purchases on your American Express SimplyCash® Plus Business Credit Card (Card Account). The rebate you receive is based on a percentage of the eligible purchases you make during each billing period and will be automatically credited to your account as a statement credit. The rebate will appear on the second billing statement after the billing statement with the eligible purchases. You will not receive the rebate if your Card account is cancelled or in default at the time of fulfillment. Rebate Percentages A rebate year is January 1st - December 31st. For each rebate year, you will receive a rebate of: • 5% on your first $50,000 (1% thereafter) of combined eligible purchases made on or at: • monthly wireless telephone services purchased directly from wireless telephone service providers in the U.S. (purchases of hardware and equipment, and purchases from third parties and resellers, are excluded) • office supply stores located in the U.S. (office supplies purchased at other retail stores are excluded); • 3% on your first $50,000 (1% thereafter) of eligible purchases made in the category that you select (see below for more on the available categories and how to make your selection); • 1% on all other eligible purchases. Eligible Purchases Eligible purchases are purchases for goods and services minus returns and other credits. Eligible purchases do NOT include: fees or interest charges, purchases of traveler's checks, purchases or reloading of prepaid cards, or purchases of any cash equivalents. Additional terms and restrictions apply. Available Categories You may select your 3% rebate category from the following eight categories: (1) airfare purchased directly from airlines, (2) hotel stays (excluding timeshares, banquets and events), (3) purchases from select major car rental companies listed at americanexpress.com/rewards-info, (4) purchases at U.S. gas stations, (5) purchases at U.S. restaurants, (6) U.S. purchases for shipping, (7) U.S. purchases for advertising in select media, or (8) computer hardware, software, and cloud computing purchases in the U.S. made from select providers. (The current list of select computer hardware, software, and cloud computing providers is available at: americanexpress.com/rewards-info.) For more details on these categories including important terms and limitations, please visit americanexpress.com/rewards-info. Category Selection You may select your 3% rebate category from the list described above within the first two months of Card Membership. Thereafter, you can change your selection during the annual selection period, which runs from December 1st to January 31st each year. You can only change your category once annually. You can make your category selection by either calling the number on the back of your Card or going to open.com/simplycashplus. Once you make your selection, it will be applied starting on the day on which you make your selection. If you do not make a selection during the initial enrollment period, you will receive your 3% rebate on purchases at U.S. gas stations. If you do not change your election during the annual selection period, your category will remain the same as the previous year. Only the Basic Card Member or Authorized Account Manager with Full Access may make the selection and their selection will apply to purchases made by all Card Members on the account. Category Disclosure: Merchants are typically assigned codes and categorized based on what they primarily sell. A purchase will not receive a higher percentage rebate if the merchant's code is not eligible. Purchases made through a third-party payment account or on an online marketplace (with multiple retailers) will not receive a higher percentage rebate. A purchase may not receive a higher percentage rebate if the merchant submits the purchase using a mobile or wireless card reader or if you use a mobile or digital wallet. How you will get your rebate You will receive your rebate as a statement credit. The rebate will appear on the second billing statement after the billing statement on which the eligible purchases appear. When you will forfeit your rebate If the Minimum Payment Due is not paid by the Closing Date of the billing period in which it is due, you will forfeit the rebate received during that billing period. You will forfeit your rebate if your Card Account is cancelled before we issue the credit. Other things you should know about this program You may forfeit some or all of the rebate you have received for items that are not purchased for use or consumption by the Company in its ordinary course of business. We may change the terms of this program at our discretion. If you violate or abuse this program, you may forfeit the rebate. If there is a dispute with any of your eligible purchases, the amount of that eligible purchase will not count toward your rebate until the dispute is resolved. If a credit to your Card Account places your annual eligible purchases in a negative status, the rebate on your billing statement will show a zero balance. The statement will show a zero balance until you accumulate eligible purchases equal to the negative balance. Detail of Changes to Your Cardmember Agreement This notice amends the Cardmember Agreement (the "Agreement") as described below. We have the right to amend as described in the Agreement. Any terms in the Agreement conflicting with this change are replaced fully and completely. Terms not changed by this notice remain in full force and effect. About your Minimum Payment Due Effective with billing periods ending on or after August 1, 2018, we are amending the About your Minimum Payment Due section of Part 2 of the Cardmember Agreement by deleting the sections How we calculate Your Minimum Payment Due, Minimum Payment Due with No Amount Above the Credit Limit, and Minimum Payment Due with an Amount Above the Credit Limit in its entirety and replacing it with the following: How we calculate Your Minimum Payment Due Your Minimum Payment Due is made up of: • any fees, • any interest, • any past due amount • any Amount Above the Credit Limit, • and the higher of $35 or a percentage of the New Balance (for information on how this amount is calculated, see Minimum Payment Due with No Amount Above the Credit Limit and Minimum Payment Due with an Amount Above the Credit Limit below). As further explained below, to calculate the Minimum Payment Due for each billing statement, we use: • the New Balance, • any Amount Above the Credit Limit, • the Previous Balance, • any Interest Charged, • any Penalty Fees, and • any Past Due Amount. These amounts can be found on your statement. Your Minimum Payment Due may also include any additional amount specified in a promotional offer. Your Minimum Payment Due will not exceed your New Balance. You may pay more than the Minimum Payment Due, up to your New Balance, at any time. Minimum Payment Due with No Amount Above the Credit Limit Your Minimum Payment Due consists of a portion of your Account balance plus interest charges and Penalty Fees. To calculate your Minimum Payment Due for each statement, we first determine the higher of (1) or (2) below: (1) $35, or (2) The amount calculated using the following steps: 1. Calculate Modified New Balance by subtracting the interest and Penalty Fees charged on the statement from the New Balance on the statement. 2. Calculate the Applicable Rate by: I. Adding the following together: • 1% of the portion of the Modified New Balance less than or equal to $25,000 and • 5% of the portion of the Modified New Balance greater than $25,000 and less than or equal to $75,000 and • 10% of the portion of the Modified New Balance greater than $75,000 II. Then divide the sum from step I by the Modified New Balance and round to 4 decimals (ex. 0.1234). Note: If your account was opened between August 1, 2017 and August 31, 2018 then your Applicable Rate is 1%. 3. Calculate the Portion of the Modified New Balance included in the Minimum Payment Due by multiplying the Modified New Balance calculated in step 1 by the Applicable Rate calculated in step 2. 4. Add the Interest Charged on the statement to the result from step 3. Finally, we take the higher of (1) and (2) above and add Penalty Fees. Then we round to the nearest dollar and add any Past Due Amount. Minimum Payment Due with an Amount Above the Credit Limit To calculate your Minimum Payment Due for each statement, we first determine the higher of (1) or (2) below: (1) $35, or (2) The amount calculated using the following steps: 1. Calculate Modified New Balance by subtracting the Amount Above the Credit Limit, interest and Penalty Fees charged on the statement from the New Balance on the statement. For this calculation: I. We will only subtract the amount of Interest Charged that is not included in the Amount Above the Credit Limit from the New Balance. See How to determine whether Interest Charged is included in the Amount Above the Credit Limit below. II. We will only subtract the amount of Penalty Fees that is not included in the Amount Above the Credit Limit from the New Balance. See How to determine whether Penalty Fees are included in the Amount Above the Credit Limit below. 2. Calculate the Applicable Rate by: I. Adding the following together: • 1% of the portion of the Modified New Balance less than or equal to $25,000 and • 5% of the portion of the Modified New Balance greater than $25,000 and less than or equal to $75,000 and • 10% of the portion of the Modified New Balance greater than $75,000 II. Then divide the sum from step 1 by the Modified New Balance and round to 4 decimals (ex. 0.1234). Note: If your account was opened between August 1, 2017 and August 31, 2018 then your Applicable Rate is 1%. 3. Calculate the Portion of the Modified New Balance included in the Minimum Payment Due by multiplying the Modified New Balance calculated in step 1 by the Applicable Rate calculated in step 2. 4. Add the part of the Interest Charged not included in the Amount Above the Credit limit to the result from step 3. Finally, we take the higher of (1) and (2) above and: • Add any Penalty Fees not included in the Amount Above the Credit Limit, • Add any Amount Above the Credit Limit, after subtracting any part of the Past Due Amount that is included in the Amount Above the Credit Limit (see How to determine whether the Past Due Amount is included in the Amount Above the Credit Limit below) Then we round to the nearest dollar and add any Past Due Amount. If your Account has an Amount Above the Credit Limit, we do additional calculations to determine what part of interest, fees, and the Past Due Amount are included in the Amount Above the Credit Limit. You can see how to do these additional calculations in the Additional Calculations sub-section below. Cardmember Agreement: Part 2 of 2 How Your American Express Account Works Introduction About your Cardmember Agreement This document together with Part 1 makes up the Cardmember Agreement (Agreement) for the Account identified on page 1 of Part 1. Any supplements or amendments are also part of the Agreement. When you or an Additional Cardmember, as defined below, use the Account (or sign or keep a card), you agree to the terms of the Agreement. Words we use in the Agreement We, us, and our mean the issuer shown on page 1 of Part 1. Except as provided below, Basic Cardmember means the person who applied for this Account or to whom we address billing statements. Company means the business for which the Account is established. You and your mean the Basic Cardmember and the Company. You agree, jointly and severally, to be bound by the terms of this Agreement. Card means any card or other device that we issue to access the Account. A charge is any amount added to the Account, such as purchases, balance transfers, fees and interest charges. A purchase is a charge for goods or services. A balance transfer is a charge to pay an amount you owe on another credit card account. To pay by a certain date means to send your payment so that we receive it and credit it to your Account by that date (see About your payments in Part 2). Additional Cardmembers At your request, we may issue cards to Additional Cardmembers. They do not have accounts with us but they can use your Account subject to the terms of this Agreement. You are responsible for all use of the Account by Additional Cardmembers and anyone they allow to use the Account. You must pay for all charges they make. You must share this Agreement with all Additional Cardmembers. You must tell Additional Cardmembers that: • we may obtain, provide and use information about them. • their use of the Account is subject to this Agreement. You authorize us to give Additional Cardmembers information about the Account and to discuss it with them. If you want to cancel an Additional Cardmember's right to use your Account (and cancel their card) you must tell us. We may refer to Additional Card(s) and Additional Cardmember(s) as Employee Card(s) and Employee Cardmember(s). All terms and conditions that apply to Additional Cards also apply to Employee Cards. Replacement Basic Cardmember You must tell us if the Basic Cardmember is no longer an employee or officer of the Company or does not want to be the Basic Cardmember. In that case, you must either close the Account, or propose another person to replace the Basic Cardmember. If you propose another person to replace the Basic Cardmember, that person must agree to assume the obligations and liabilities of the Basic Cardmember under this Agreement, as of the date that such person replaces the Basic Cardmember. That person is subject to our approval. You agree that the Basic Cardmember remains the Basic Cardmember until we approve a replacement or the Account is closed. About using your card Using the card Cards may be used for purchases. At our discretion, we may permit you to make balance transfers. You cannot transfer balances from any other account issued by us and/or our affiliates. Each Cardmember acknowledges and agrees that cards are intended to be used for the Company's commercial or business purposes. You may arrange for certain merchants and third parties to store your card number and expiration date, so that, for example: • the merchant may charge your account at regular intervals; or • you may make charges using that stored card information. We may (but are not required to) tell these merchants and third parties if your expiration date or card number changes or if your account status is updated, including if your account is cancelled. If you do not want us to share your updated account information, please contact us using the number on the back of your card. Keep the cards safe. Do not let anyone use them. If a card is lost or stolen or the Account is being used without permission, contact us right away. The Account may not be used for illegal activities. Promise to pay You promise to pay all charges, including • charges you make, even if you do not present your card or sign for the transaction, • charges that other people make, whether or not you or an Additional Cardmember intend to let them use the Account, subject to applicable law, and if you let them use your Account, and • charges that Additional Cardmembers make or permit others to make. <table> <tr> <th>Credit Limit and Amount Above the Credit Limit</th> <td>We assign a <em>Credit Limit</em> to the Account. It is shown on page 1 of Part 1 and on each billing statement. We may increase or reduce the Credit Limit. We may do so even if you pay on time and the Account is not in default. We may approve charges or assess interest charges or fees that cause the account balance to go over the Credit Limit. If we do this, we will not charge an overlimit fee. The part of the New Balance that is above the Credit Limit appears on your statement as the <em>Amount Above the Credit Limit</em>. We decide whether to approve a charge that will cause the account balance to go over the Credit Limit, or that will add to the Amount Above the Credit Limit, based on how you spend and pay on this Account and other accounts you have with us and our affiliates. We also consider your credit history and your personal resources that we know about.</td> <td>For balances under the Credit Limit, you have the option of paying the balance in full each month, or paying at least the Minimum Payment Due and paying the remaining balance over time while accruing interest charges. The Amount Above the Credit Limit will be due in full as part of the monthly Minimum Payment Due (see <em>How we calculate your Minimum Payment Due</em> below). <b>Interest on the Amount Above the Credit Limit</b> For any particular billing period, we will not charge interest on the Amount Above the Credit Limit if you pay at least your Minimum Payment Due from the previous billing period by the Closing Date of the billing period in which the payment is due (see <em>When we charge interest</em> below). If you do not pay your Minimum Payment Due by the Closing Date of the billing period in which it is due, we will apply the Penalty APR to the entire balance, including the Amount Above the Credit Limit, if any (see <em>How we calculate interest</em> below). We also may apply the Penalty APR for other reasons (see <em>Penalty APR and when it applies</em> on page 2 of Part 1). After you pay the Minimum Payment Due shown on your statement by the Closing Date of the billing period in which it is due, we will no longer charge interest on the Amount Above the Credit Limit.</td> </tr> <tr> <th>Declined transactions</th> <td>We may decline to authorize a charge. Reasons we may do this include suspected fraud and our assessment of your creditworthiness. This may occur even if the charge would not cause you to go over your Credit Limit and your Account is not in default.</td> <td>We are not responsible for any losses you or any Additional Cardmembers incur if we do not authorize a charge. And we are not responsible if any merchant refuses to accept the card.</td> </tr> <tr> <th colspan="3">About your payments</th> </tr> <tr> <th>When you must pay</th> <td>You must pay at least the Minimum Payment Due by the Payment Due Date. The Minimum Payment Due and Payment Due Date are shown on each billing statement. Each statement also states the time and manner by which you must make your payment for it to be credited as of the same day it is received. For your payment to be considered on time, we must receive at least the Minimum Payment Due in such time and manner by the Payment Due Date shown on your statement.</td> <td>Each statement also shows a Closing Date. The Closing Date is the last day of the billing period covered by the statement. Each Closing Date is about 30 days after the previous statement's Closing Date. Each statement also shows a Next Closing Date.</td> </tr> <tr> <th>How to make payments</th> <td>Make payments to us in U.S. dollars with: <ul> <li>a single check drawn on a U.S. bank, or</li> <li>a single negotiable instrument clearable through the U.S. banking system, for example a money order, or</li> <li>an electronic payment that can be cleared through the U.S. banking system.</li> </ul> When making a payment by mail: <ul> <li>make a separate payment for each Account,</li> <li>mail your payment to the address shown on the payment coupon on the billing statement, and</li> <li>write the Account number on your check or negotiable instrument and include the payment coupon.</li> </ul> If your payment meets the above requirements, we will credit it to the Account as of the day we receive it, as long as we receive it by the time disclosed in the statement. If we receive it after that time, we will credit the payment on the day after we receive it. If your payment does not meet the above requirements, there may be a delay in crediting the Account. This may result in late fees and additional interest charges (see <em>How Rates and Fees Work</em> on page 2 of Part 1). If we decide to accept a payment made in a foreign currency, we will choose a rate to convert your payment into U.S. dollars, unless the law requires us to use a particular rate. If we process a late payment, a partial payment, or a payment marked with any restrictive language, that will have no effect on our rights and will not change this Agreement.</td> <td></td> </tr> <tr> <th>How we apply payments and credits</th> <td>If the balances on your most recent billing statement are subject to different interest rates, we apply payments first to the balances with the highest interest rate and then to balances with lower interest rates. After the balance on your statement has been paid in full, we apply any additional payments to amounts that have not yet appeared on a statement, starting with those amounts subject to the highest interest rate and then to amounts at lower interest rates. In most cases, we apply a credit to the same balance as the related charge. For example, we apply a credit for a purchase to the purchase balance. We may apply payments and credits within balances, and among balances with the same interest rate, in any order we choose. <b>Effect of Paying the Minimum Payment Due</b> The effect of paying the Minimum Payment Due is that the Amount Above the Credit Limit is paid, but only part of the interest bearing balance is reduced.</td> <td></td> </tr> </table> About your Minimum Payment Due How we calculate your Minimum Payment Due Your Minimum Payment Due is made up of: • any fees, • any interest, • any past due amount, • any Amount Above the Credit Limit, • and either $35 or 1% of the New Balance plus any interest charged on the statement, whichever is higher. As further explained below, to calculate the Minimum Payment Due for each billing statement, we use: • the New Balance, • any Amount Above the Credit Limit, • the Previous Balance, • any Interest Charged, • any Penalty Fees, and • any Past Due Amount. These amounts can be found on your statement. Your Minimum Payment Due may also include any additional amount specified in a promotional offer. Your Minimum Payment Due will not exceed your New Balance. You may pay more than the Minimum Payment Due, up to your New Balance, at any time. Minimum Payment Due with no Amount Above the Credit Limit If your Account does not have an Amount Above the Credit Limit, we start with the higher of: (1) $35, or (2) Interest Charged on the statement plus 1% of the result of subtracting penalty fees and interest from the New Balance. Then we add any Penalty Fees, round the result to the nearest dollar, and add any Past Due Amount. The result is your Minimum Payment Due. EXAMPLE Your New Balance is $3,000, Interest Charged is $29.57, and you have no Penalty Fees or Past Due Amount. (1) $29.57 interest + 1% multiplied by ($3,000 New Balance - $29.57 interest) = $59.27 (2) $59.27 is higher than $35. $59.27 + $0 Penalty Fees = $59.27. Round $59.27 to $59.00. Then add $0 Past Due Amount. The Minimum Payment Due is $59.00. Minimum Payment Due with an Amount Above the Credit Limit To calculate the Minimum Payment Due, we start with the higher of: (1) $35, or (2) 1% of the result of subtracting interest, penalty fees, and the Amount Above the Credit Limit from the New Balance, plus the part of Interest Charged not included in the Amount Above the Credit Limit. For this calculation: • We will only subtract the amount of Interest Charged that is not included in the Amount Above the Credit Limit from the New Balance. See How to determine whether Interest Charged is included in the Amount Above the Credit Limit below. • We will only subtract the amount of Penalty Fees that is not included in the Amount Above the Credit Limit from the New Balance. See How to determine whether Penalty Fees are included in the Amount Above the Credit Limit below. Then we: • Add any Penalty Fees not included in the Amount Above the Credit Limit, • Add any Amount Above the Credit Limit, after subtracting any part of the Past Due Amount that is included in the Amount Above the Credit Limit (see How to determine whether the Past Due Amount is included in the Amount Above the Credit Limit below), • Round the result to the nearest dollar, and • Add any Past Due Amount. The result is your Minimum Payment Due. EXAMPLE Your New Balance is $5,250, Interest Charged is $62.63, Penalty Fee is $38, Amount Above the Credit Limit is $250, and your Past Due Amount is $300. 1% multiplied by ($5,250 New Balance - $0 Interest charged not included in the Amount Above the Credit Limit - $0 Penalty Fees not included in the Amount Above the Credit Limit - $250 of the Amount Above the Credit Limit) + $0 Interest Charged not included in the Amount Above the Credit Limit = $50. $50 is higher than $35, so we start with $50. Then: $50 + $0 Penalty Fees not included in Amount Above the Credit Limit + ($250 Amount Above the Credit Limit - $250 Past Due Amount included in the Amount Above the Credit Limit) = $50 $50 + $300 Past Due Amount = $350. The Minimum Payment Due is $350. If your Account has an Amount Above the Credit Limit, we do additional calculations to determine what part of interest, fees, and the Past Due Amount are included in the Amount Above the Credit Limit. You can see how to do these additional calculations in the Additional Calculations sub-section below. Additional Calculations How to determine whether Interest Charged is included in the Amount Above the Credit Limit To determine whether any part of Interest Charged is included in the Amount Above the Credit Limit, we subtract the Amount Above the Credit Limit from the Interest Charged on the statement. • If the result is less than or equal to zero, then all of the Interest is already included in the Amount Above the Credit Limit. • If the result is greater than zero, the result is the part of Interest not included in the Amount Above the Credit Limit. EXAMPLE Your Interest Charged is $62.63 and the Amount Above the Credit Limit is $250. $62.63 Interest Charged on statement - $250 Amount Above the Credit Limit = -$187.37 • Because -$187.37 is less than zero, all of the Interest Charged on the statement is already included in the Amount Above the Credit Limit. Interest Charged not included in the Amount Above the Credit Limit is $0. How to determine whether Penalty Fees are included in the Amount Above the Credit Limit To determine whether any part of Penalty Fees are included in the Amount Above the Credit Limit: (1) We subtract the Interest Charged from the Amount Above the Credit Limit. (2) Then, we subtract the result of this Step 1 from the Penalty Fees. • If the result is less than or equal to zero, then all of the Penalty Fees are already included in the Amount Above the Credit Limit. • If the result is greater than zero, that amount is the part of the Penalty Fees not included in the Amount Above the Credit Limit. EXAMPLE Your Amount Above the Credit Limit is $250, Interest Charged is $62.63, Penalty Fees are $38. (1) $250 Amount Above the Credit Limit - $62.63 Interest Charged = $187.37 (2) $38 Penalty Fee - $187.37 = -$149.37. • Because -$149.37 is less than zero, all of the Penalty Fees are already included in the Amount Above the Credit Limit. Penalty Fees not included in the Amount Above the Credit Limit are $0. How to determine whether the Past Due Amount is included in the Amount Above the Credit Limit To determine whether any part of the Past Due Amount is included in the Amount Above the Credit Limit: (1) We subtract the Credit Limit shown on your previous statement from the Previous Balance. • If the result is less than or equal to zero, then none of the Past Due Amount is already included in the Amount Above the Credit Limit. • If the result is greater than zero, proceed to Step 2. (2) We subtract any payments/credits shown on the statement from the result of the previous step. • If the result is less than or equal to zero, then none of the Past Due Amount is already included in the Amount Above the Credit Limit. • If the result is greater than zero, then the result is the part of the Past Due Amount that is already included in the Amount Above the Credit Limit. EXAMPLE (1) Your Previous Balance is $6,000, Credit Limit is $5,000, Payments shown are $750. $6,000 Previous Balance - $5,000 Credit Limit = $1,000. $1,000 is greater than zero. Proceed to Step 2. (2) $1,000 - $750 Payments shown = $250. $250 is greater than zero. The Past Due Amount that is included in the Amount Above the Credit Limit is $250. About Interest Charges When we charge interest If interest applies, we charge interest beginning on the date of each transaction. You can avoid paying interest on purchases as described below. However, you cannot avoid paying interest on balance transfers. How to Avoid Interest on Purchases up to the Credit Limit If you pay the New Balance on every billing statement by the Payment Due Date, we will not charge interest on purchases. If you do not pay the New Balance on a statement by the Payment Due Date and then you pay the New Balance on the next statement by the Payment Due Date, we will not charge interest on purchases from the date of your payment to the Closing Date of the billing period in which you made that payment. But we will charge interest on purchases that are not included in the Amount Above the Credit Limit from the beginning of that billing period until the date of your payment. If you do not pay the New Balance on a statement by the Payment Due Date and then you pay the New Balance on each of the next two statements by their Payment Due Dates, we will not charge interest on purchases that are not included in the Amount Above the Credit Limit on the following statement. Also, we will not charge interest on purchases on a statement if the Previous Balance on that statement is zero or a credit balance. How to Avoid Interest on the Amount Above the Credit Limit For any particular billing period, we will not charge interest on the Amount Above the Credit Limit if you pay at least your Minimum Payment Due from the previous billing period by the Closing Date of the billing period in which the payment is due. However, if you pay less than the New Balance, we will charge interest, as per the How to Avoid Interest on Purchases up to the Credit Limit, on purchases not included in the Amount Above the Credit Limit. Interest Charged If You Do Not Pay Your Minimum Payment Due If you do not pay your Minimum Payment Due by the Closing Date of the billing period in which it is due, we will apply the Penalty APR to the entire balance, including the Amount Above the Credit Limit, if any (see How we calculate interest below). We also may apply the Penalty APR for other reasons (see Penalty APR and when it applies on page 2 of Part 1). If you do not pay the Minimum Payment Due on a statement by the Closing Date of the billing period in which it is due and then you pay the Minimum Payment Due on a subsequent statement by the Closing Date of the billing period in which it is due, we will not charge interest on the Amount Above the Credit Limit for the billing period for which you paid the Minimum Payment Due by the Closing Date in which it is due. How we calculate interest We calculate interest for a billing period by first calculating interest on each balance. Different categories of transactions--such as purchases and balance transfers--may have different interest rates. Balances within each category may also have different interest rates. We use the Average Daily Balance method (including new transactions) to calculate interest charges for each balance. The total interest charged for a billing period is the sum of the interest charged on each balance. Interest The interest charged for a balance in a billing period, except for variations caused by rounding, equals: • Average Daily Balance (ADB) multiplied by • Daily Periodic Rate (DPR) multiplied by • Number of days the DPR was in effect. ADB To get the ADB for a balance, we add up each Daily Balance Subject to Interest (see below). Then we divide the result by the number of days the DPR for that balance was in effect. If the daily balance is negative, we treat it as zero. DPR A DPR is 1/365th of an APR, rounded to one ten thousandth of a percentage point. Your DPRs are shown in How Rates and Fees Work on page 2 of Part 1. EXAMPLE: Calculating Interest Assume that you have a single interest rate of 15.99%, your ADB is $2,250 and there are 30 days in the billing period. The DPR is 15.99% divided by 365 days = 0.0438% The Interest is $2,250 multiplied by 0.0438% multiplied by 30 days = $29.57 Daily Balance For each day a DPR is in effect, we calculate the Daily Balance by: • taking the beginning balance for the day, • adding any new charges, • subtracting any payments or credits; • making any appropriate adjustments. We add a new charge to a Daily Balance as of its transaction date. Daily Balance Subject to Interest To calculate the Daily Balance Subject to Interest, we reduce the Daily Balance by the amount above your credit limit on each day, if you pay the Minimum Payment Due by the Closing Date of the billing period in which it is due. However, if you do not pay the Minimum Payment Due by the Closing Date of the billing period in which it is due, we will not reduce the Daily Balance by the amount above your Credit Limit on each day. For purposes of the Daily Balance Subject to Interest, "credit limit" is the lowest credit limit on any day during the billing period. Beginning balance For the first day of a billing period, the beginning balance is the ending balance for the prior billing period, including unpaid interest. For the rest of the billing period, the beginning balance is the previous day's Daily Balance plus an amount of interest equal to the previous day's Daily Balance Subject to Interest multiplied by the DPR for that balance. This method of calculating the beginning balance results in daily compounding of interest. When an interest rate changes, the new DPR may come into effect during--not just at the beginning of--the billing period. When this happens, we will create a new balance and apply the new DPR to it. To get the beginning balance on the first day for this new balance, we multiply the previous day's Daily Balance Subject to Interest by the old DPR and add the result to that day's daily balance compounding of interest. Other methods To calculate the ADB and interest charges, we may use other formulas or methods that produce equivalent results. Also, we may choose not to charge interest on certain types of charges. Determining the Prime Rate We use the Prime Rate from the rates section of The Wall Street Journal. The Prime Rate for each billing period is the Prime Rate published in The Wall Street Journal on the Closing Date of the billing period. The Wall Street Journal may not publish the Prime Rate on that day. If it does not, we will use the Prime Rate from the previous day it was published. If The Wall Street Journal is no longer published, we may use the Prime Rate from any other newspaper of general circulation in New York, New York. Or we may choose to use a similar published rate. If the Prime Rate increases, variable APRs (and corresponding DPRs) will increase. In that case, you may pay more interest and may have a higher Minimum Payment Due. When the Prime Rate changes, the resulting changes to variable APRs take effect as of the first day of the billing period. Other important information Changing the Agreement We may change the terms of, or add new terms to, this Agreement. We may apply any changed or new terms to any existing and future balances on the Account, subject to applicable law. This written Agreement is a final expression of the agreement governing the Account. The written Agreement may not be contradicted by any alleged oral agreement. Converting charges made in a foreign currency If you make a charge in a foreign currency, AE Exposure Management Ltd. ("AEEML") will convert it into U.S. dollars on the date we or our agents process it, so that we bill you for the charge in U.S. dollars based upon this conversion. Unless a particular rate is required by law, AEEML will choose a conversion rate that is acceptable to us for that date. The rate AEEML uses is no more than the highest official rate published by a government agency or the highest interbank rate AEEML identifies from customary banking sources on the conversion date or the prior business day. This rate may differ from rates that are in effect on the date of your charge. We will bill charges converted by establishments (such as airlines) at the rates they use. Changing your billing address You must notify us immediately if you change the: • mailing address, email address, telephone numbers, or fax numbers that we use to send you billing statements, notices or other communications. • legal entity of the Company. • tax identification number. Closing your Account You may instruct us to close the Account by calling us or writing to us. The Basic Cardmember agrees to inform the Company prior to instructing us to do so. The Basic Cardmember and the Company remain jointly and severally liable for all Charges made on the Account. If an Annual Membership fee applies, we will refund this fee if you notify us that you are voluntarily closing your Account within 30 days of the Closing Date of the billing statement on which that fee appears. For cancellations after this 30 day period, the Annual Membership fee is non-refundable. If an Annual Membership fee applies to your Account, it is shown on page 1 and page 2 of Part 1 of the Cardmember Agreement. If your billing address is in the Commonwealth of Massachusetts at the time you close your account, this policy will not apply to you. if you pay on time and your Account is not in default. If your Account is cancelled, you must destroy all cards. We may agree to reinstate the Account after a cancellation. If we do this, we may: • reinstate any cards, including additional cards. • charge you any applicable fees, including annual fees. • charge you a fee for reinstating the Account. Cancelling or suspending your Account We may: • cancel your Account, • suspend the ability to make charges, • cancel or suspend any feature on your Account. • notify merchants that your Account has been cancelled or suspended. If we do any of these, you must still pay us for all charges under the terms of this Agreement. We may do any of these things at our discretion, even About default We may consider your Account to be in default if: • you violate a provision of this Agreement, • you give us false information, • you file for bankruptcy, • you default under another agreement you have with us or an affiliate, • you become incapacitated or die, or • we believe you are unable or unwilling to pay your debts when due. if we consider your Account in default, we may: • suspend your ability to make charges, • cancel or suspend any feature on your Account, • cancel the Account and require you to pay the Account balance immediately. • require you to pay more than your Minimum Payment Due immediately. Collection costs You agree to pay all reasonable costs, including attorneys' fees, that we incur to collect amounts you owe or to protect ourselves from loss, harm or risk relating to default. Credit reports You agree that we will obtain credit reports about you, investigate your ability to pay, and obtain information about you from other sources including information to verify and re-verify your employment and income. And you agree that we will use such information for any purposes (for example, marketing to you or evaluating you for a new account), subject to applicable law. You agree that we will give information about the Account to credit reporting agencies. We will tell a credit reporting agency if you fail to comply with any term of this Agreement. This may have a negative impact on your credit report. If you believe information we have given to a credit reporting agency is incorrect, write to us at: American Express Credit Bureau Unit, P.O. Box 981537, El Paso, TX 79998-1537. When you write to us, tell us the specific information you believe is incorrect Sending you notices We send you notices through the U.S. mail (postage prepaid) or electronically using the information in our records. Any notice we send you is deemed given when deposited in the U.S. mail or when sent electronically. Additionally, we may send notices and information to Additional Cardmembers at their request. We may contact you Servicing and Collections If we need to contact you to service your account or to collect amounts you owe, you authorize us (and our affiliates, agents and contractors, such as debt collection agencies and service providers) to contact you at any phone number or email address you provide, from which you contact us, or at which we believe we can reach you. We may contact you in any way, such as calling, texting, emailing, sending mobile application push notifications or using any other method of communication permitted by law. We may contact you using an automated dialer or prerecorded messages. We may contact you on a mobile, wireless or similar device, even if you are charged for it. Call monitoring We may monitor and record any calls between you and us. About insurance products We or our affiliates may tell you about insurance and non-insurance products, services or features that may have a fee. One of our affiliates may act on behalf of a provider of these products. The affiliate may be compensated for this. The insurance products are not offered or sold by us or on our behalf. Our affiliates may get additional compensation when AMEX Assurance Company or another affiliate is the insurer or reinsurer. Compensation may influence what products and providers we or our affiliates tell you about. We may share information about you with our affiliates so they can identify products that may interest you. We may be compensated for this information. How we handle electronic debits from your checking account When you pay us by check, you authorize us to electronically deduct the amount from your bank or other asset account. We may process the check electronically by transmitting to your financial institution: • the amount, • the routing number, • the account number, and • the check serial number. If we do this, your payment may be deducted from your bank or other asset account on the same day we receive your check. Also, you will not receive that cancelled check with your bank or asset account billing statement. If we cannot collect the funds electronically, we may issue a draft against your bank or other asset account for the amount of the check. ExpressPay Cards issued on the Account may be equipped with ExpressPay. ExpressPay enables you to make charges without having the card swiped or imprinted. You can call us to deactivate ExpressPay at any time. Also, we may deactivate ExpressPay at any time. Privacy Act of 1974 notice Some federal agencies may accept the card under authority of statute. When you or Additional Cardmembers make charges at these agencies, we collect certain charge information. That information may be put to routine uses such as processing, billing and collections. It may also be aggregated for reporting, analysis and marketing use. Other routine uses by agencies may be published in the Federal Register. Changing the benefits We have the right to add, modify or delete any benefit, service, or feature of the Account at our discretion. Assigning the Agreement We may sell, transfer or assign this Agreement and the Account. We may do so at any time without notifying you. You may not sell, assign or transfer the Account or any of your obligations under this Agreement. Assigning claims If you dispute a charge with a merchant, we may credit the Account for all or part of the disputed charge. If we do so, you assign and transfer to us all rights and claims (excluding tort claims) against the merchant. You and any Additional Cardmembers agree not to pursue any claim against the merchant for the credited amount. And you and any Additional Cardmembers must cooperate with us if we decide to do so. We do not waive our rights We may choose to delay enforcing or to not exercise rights under this Agreement. If we do this, we do not waive our rights to exercise or enforce them on any other occasion. Governing law Utah law and federal law govern this Agreement and the Account. They govern without regard to internal principles of conflicts of law. We are located in Utah. We hold the Account in Utah. We entered into this Agreement with you in Utah. Notice to Oregon Residents Service charges not in excess of those permitted by law will be charged on the outstanding balances from month to month. You may pay more than the minimum payment due, up to your entire outstanding balance, at any time. Notice for residents of Washington State In accordance with the Revised Code of Washington Statutes, Section 63.14.167, you are not responsible for payment of interest charges that result solely from a merchant's failure to transmit to us within seven working days a credit for goods or services accepted for return or forgiven if you have notified us of the merchant's delay in posting such credit, or our failure to post such credit to your account within three working days of our receipt of the credit. Claims Resolution Most customer concerns can be resolved by calling our Customer Service Department at the number listed on the back of your card. In the event Customer Service is unable to resolve a complaint to your satisfaction, this section explains how claims can be resolved through mediation, arbitration or litigation. It includes an arbitration provision. You may reject the arbitration provision by sending us written notice within 45 days after your first card purchase. See Your Right to Reject Arbitration below. For this section, you and us includes any corporate parents, subsidiaries, affiliates or related persons or entities. Claim means any current or future claim, dispute or controversy relating to your Account(s), this Agreement, or any agreement or relationship you have or had with us, except for the validity, enforceability or scope of the Arbitration provision. Claim includes but is not limited to: (1) initial claims, counterclaims, crossclaims and third-party claims; (2) claims based upon contract, tort, fraud, statute, regulation, common law and equity; (3) claims by or against any third party using or providing any product, service or benefit in connection with any account; and (4) claims that arise from or relate to (a) any account created under any of the agreements, or any balances on any such account, (b) advertisements, promotions or statements related to any accounts, goods or services financed under any accounts or terms of financing, (c) benefits and services related to card membership (including fee-based or free benefit programs, enrollment services and rewards programs) and (d) your application for any account. You may not sell, assign or transfer a claim. Sending a Claim Notice Before beginning a lawsuit, mediation or arbitration, you and we agree to send a written notice (a claim notice) to each party against whom a claim is asserted, in order to provide an opportunity to resolve the claim informally or through mediation. Go to americanexpress.com/claim for a sample claim notice. The claim notice must describe the claim and state the specific relief demanded. Notice to you may be provided by your billing statement or sent to your billing address. Notice to us must include your name, address and Account number and be sent to American Express ADR c/o CT Corporation System, 111 8th Ave., NY, NY 10011. If the claim proceeds to arbitration, the amount of any relief demanded in a claim notice will not be disclosed to the arbitrator until after the arbitrator rules. Mediation In mediation, a neutral mediator helps parties resolve a claim. The mediator does not decide the claim but helps parties reach agreement. Before beginning mediation, you or we must first send a claim notice. Within 30 days after sending or receiving a claim notice, you or we may submit the claim to JAMS (1-800-352-5267, jamsadr.com) or the American Arbitration Association ("AAA") (1-800-778-7879, adr.org) for mediation. We will pay the fees of the mediator. All mediation-related communications are confidential, inadmissible in court and not subject to discovery. All applicable statutes of limitation will be tolled until termination of the mediation. Either you or we may terminate the mediation at any time. The submission or failure to submit a claim to mediation will not affect your or our right to elect arbitration. Arbitration You or we may elect to resolve any claim by individual arbitration. Claims are decided by a neutral arbitrator. If arbitration is chosen by any party, neither you nor we will have the right to litigate that claim in court or have a jury trial on that claim. Further, you and we will not have the right to participate in a representative capacity or as a member of any class pertaining to any claim subject to arbitration. Arbitration procedures are generally simpler than the rules that apply in court, and discovery is more limited. The arbitrator's decisions are as enforceable as any court order and are subject to very limited review by a court. Except as set forth below, the arbitrator's decision will be final and binding. Other rights you or we would have in court may also not be available in arbitration. Initiating Arbitration Before beginning arbitration, you or we must first send a claim notice. Claims will be referred to either JAMS or AAA, as selected by the party electing arbitration. Claims will be resolved pursuant to this Arbitration provision and the selected organization's rules in effect when the claim is filed, except where those rules conflict with this Agreement. If we choose the organization, you may select the other within 30 days after receiving notice of our selection. Contact JAMS or AAA to begin an arbitration or for other information. Claims also may be referred to another arbitration organization if you and we agree in writing or to an arbitrator appointed pursuant to section 5 of the Federal Arbitration Act, 9 U.S.C. §§ 1-16 (FAA). We will not elect arbitration for any claim you file in small claims court, so long as the claim is individual and pending only in that court. You or we may otherwise elect to arbitrate any claim at any time unless it has been filed in court and trial has begun or final judgment has been entered. Either you or we may delay enforcing or not exercise rights under this Arbitration provision, including the right to arbitrate a claim, without waiving the right to exercise or enforce those rights. Limitations on Arbitration If either party elects to resolve a claim by arbitration, that claim will be arbitrated on an individual basis. There will be no right or authority for any claims to be arbitrated on a class action basis or on bases involving claims brought in a purported representative capacity on behalf of the general public, other cardmembers or other persons similarly situated. The arbitrator's authority is limited to claims between you and us alone. Claims may not be joined or consolidated unless you and we agree in writing. An arbitration award and any judgment confirming it will apply only to the specific case and cannot be used in any other case except to enforce the award. Notwithstanding any other provision and without waiving the right to appeal such decision, if any portion of these Limitations on Arbitration is deemed invalid or unenforceable, then the entire Arbitration provision (other than this sentence) will not apply. Arbitration Procedures This Arbitration provision is governed by the FAA. The arbitrator will apply applicable substantive law, statutes of limitations and privileges. The arbitrator will not apply any federal or state rules of civil procedure or evidence in matters relating to evidence or discovery. Subject to the Limitations on Arbitration, the arbitrator may otherwise award any relief available in court. The arbitration will be confidential, but you may notify any government authority of your claim. If your claim is for $10,000 or less, you may choose whether the arbitration will be conducted solely on the basis of documents, through a telephonic hearing, or by an in-person hearing. At any party's request, the arbitrator will provide a brief written explanation of the award. The arbitrator's award will be final and binding, except for any right of appeal provided by the FAA; however, any party will have 30 days to appeal the award by notifying the arbitration organization and all parties in writing. The organization will appoint a three-arbitrator panel to decide anew, by majority vote based on written submissions, any aspect of the decision objected to. Judgment upon any award may be entered in any court having jurisdiction. At your election, arbitration hearings will take place in the federal judicial district of your residence. Arbitration Fees and Costs You will be responsible for paying your share of any arbitration fees (including filing, administrative, hearing or other fees), but only up to the amount of the filing fees you would have incurred if you had brought a claim in court. We will be responsible for any additional arbitration fees. At your written request, we will consider in good faith making a temporary advance of your share of any arbitration fees, or paying for the reasonable fees of an expert appointed by the arbitrator for good cause. Additional Arbitration Awards If the arbitrator rules in your favor for an amount greater than any final offer we made before arbitration, the arbitrator's award will include: (1) any money to which you are entitled, but in no case less than $5,000; and (2) any reasonable attorneys' fees, costs and expert and other witness fees. Your Right to Reject Arbitration You may reject this Arbitration provision by sending a written rejection notice to us at: American Express, P.O. Box 981556, El Paso, TX 79998. Go to americanexpress.com/reject for a sample rejection notice. Your rejection notice must be mailed within 45 days after your first card purchase. Your rejection notice must state that you reject the Arbitration provision and include your name, address, Account number and personal signature. No one else may sign the rejection notice. If your rejection notice complies with these requirements, this Arbitration provision and any other arbitration provisions in the cardmember agreements for any other currently open American Express accounts you have will not apply to you, except for Corporate Card accounts and any claims subject to pending litigation or arbitration at the time you send your rejection notice. Rejection of this Arbitration provision will not affect your other rights or responsibilities under this Claims Resolution section or the Agreement. Rejecting this Arbitration provision will not affect your ability to use your card or any other benefit, product or service you may have with your Account. Continuation This section will survive termination of your Account, voluntary payment of your Account balance, any legal proceeding to collect a debt, any bankruptcy and any sale of your Account (in the case of a sale, its terms will apply to the buyer of your Account). If any portion of this Claims Resolution section, except as otherwise provided in the Limitations on Arbitration subsection, is deemed invalid or unenforceable, it will not invalidate the remaining portions of this Claims Resolution section. Billing Dispute Procedure What To Do If You Find a Mistake on Your Statement If you think there is an error on your statement, write to us at: American Express PO Box 981535 El Paso TX 79998-1535 In your letter, give us the following information: • Account information: Your name and account number. • Dollar amount: The dollar amount of the suspected error. • Description of problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake. You must contact us: • Within 60 days after the error appeared on your statement. • At least 2 business days before an automated payment is scheduled, if you want to stop payment on the amount you think is wrong. You must notify us of any potential errors in writing. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. What Will Happen After We Receive Your Letter When we receive your letter, we will do two things: 1. Within 30 days of receiving your letter, we will tell you that we received your letter. We will also tell you if we have already corrected the error. 2. We will investigate your inquiry and will either correct the error or explain to you why we believe the bill is correct. While we investigate whether or not there has been an error: • We will not try to collect the amount in question, nor report you as delinquent on that amount. • The charge in question may remain on your statement, and we may continue to charge you interest on that amount. • While you do not have to pay the amount in question, you are responsible for the remainder of your balance. • We can apply any unpaid amount against your credit limit. After we finish our investigation, one of two things will happen: • If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to that amount. • If we do not believe there was a mistake: You will have to pay the amount in question, along with applicable interest and fees. We will send you a statement of the amount you owe and the date payment is due. We may then report you as delinquent if you do not pay the amount we think you owe. If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still refuse to pay. If you do so, we will not report you as delinquent without also reporting that you are questioning your bill. We will tell you the name of anyone to whom we reported you as delinquent, and we will let those organizations know when the matter has been settled between us. Your Agreement for Transferring Funds Electronically This EFT Agreement is between American Express Travel Related Services Company, Inc. and you, once you enroll in an Electronic Funds Transfer Service of ours (service) such as AutoPay, Pay By Computer, or Pay By Phone. This replaces any previous agreement you may have with us for the services. Words we use in this agreement In this EFT Agreement, you and your mean, in addition to the Basic Cardmember, any Additional Cardmembers who have enrolled in the service. We, our, and us mean American Express Travel Related Services Company, Inc. Your card account means the American Express card account. Your bank is the bank, securities firm, or other financial institution that holds your bank account. Your bank account is the bank account you use to pay for any transactions you make through the service. Withdraw or withdrawal means an electronic debit or deduction of funds from your bank account. Our business days are Monday through Friday, excluding holidays. AutoPay, Pay By Computer, Pay By Phone With these services, you can initiate electronic payments to your card account. When you do so, you allow us or our agent to draw a check on or initiate an automated clearing house (ACH) withdrawal from your bank account in the amount you authorize. If your bank returns a check or ACH withdrawal unpaid the first time we submit it for payment, we may cancel your right to use the service. Your bank may charge you a fee if this happens. How to contact us about the services You can call us at 1-800-IPAY-AXP for Pay By Phone questions, at 1-800-528-2122 for Pay By Computer questions, and at 1-800-528-4800 for AutoPay questions. You may also write to us at American Express, Electronic Funds Services, P.O. Box 981531, El Paso, TX 79998-1531. How to stop AutoPay payments The following terms do not apply to certain AutoPay programs and options where a business bank account is used for the transaction; and the specific terms and conditions of those programs and options will define any applicable notice and cancellation terms: (1) If you have told us to make AutoPay payments from your bank account, you can stop any of these payments by calling us at 1-800-227-4669 or writing to American Express, Electronic Funds Services, P.O. Box 981540, El Paso, TX 79998-1540 in time for us to receive your request at least 2 business days before the payment is scheduled to be made. (2) We will tell you, at least 10 days before each payment, when it will be made and how much it will be. (3) If we receive your request to stop one of these payments at least 2 business days before the payment is scheduled to be made and we do not stop it, we will be liable for your losses or damages. Unauthorized transactions Tell us AT ONCE if you believe that a transaction has been made without your permission using your card or information about your card account. Calling is the best way of keeping your possible losses down. You could lose all the money in your bank account (plus your maximum overdraft line of credit, if applicable). Call anytime at 1-800-528-4800 (or 1-336-393-1111 collect, if not in the U.S.). You may also write to us at American Express, Electronic Funds Services, P.O. Box 981532, El Paso, TX 79998-1532. Improper transactions or payments If we do not complete a transfer to or from your bank account on time or in the correct amount, according to this EFT Agreement, we will be liable for your losses or damages. There are some exceptions. We are not liable: • if, through no fault of ours, you do not have enough money in your bank account; • if the transfer would go over the credit limit on any overdraft line you may have; • if the funds in your bank account were subject to legal process or other encumbrance that restricted the transaction; • if circumstances beyond our control (such as fire or flood) prevented the transaction, despite our reasonable precautions; or • if the terminal or system was not working properly and you knew about the breakdown when you started the transfer. Privacy We will disclose information to third parties about your transactions: • when necessary for completing transactions; • to comply with government agency or court orders; or • as stated in our Privacy Notice, which covers your use of the services. Arbitration The Arbitration section, in Part 2 of the Cardmember Agreement, applies to this EFT Agreement and the services. In case of errors or questions If you think your statement or receipt is wrong, or if you need more information about a transaction on your statement or receipt, call or write us as soon as you can. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared. If you do not contact us because of certain circumstances (such as you are in the hospital), we may extend the 60-day period for a reasonable time. When you contact us: • tell us your name and account number. • describe the error or the transaction you are unsure about. Explain as clearly as you can why you believe it is an error or why you need more information. • tell us the amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days after you called us. Within 10 business days after we hear from you we will determine whether an error has occurred. We will correct any error promptly. However, if we need more time, we may take up to 45 calendar days to investigate. If we do take more time, we will credit your bank account within 10 business days for the amount you think is in error so that you will have use of the funds during the time it takes to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your bank account for the amount you question. We will tell you the results within 3 business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. If we have credited your bank account and find no error, we will tell you when we will withdraw that amount from your bank account again. You authorize us to withdraw this amount from your bank account. If your bank account does not have enough funds to cover this withdrawal, we can charge the amount to your card account or collect the amount from you. If this happens, we may cancel your right to use a service. We may end the services We may extend or limit the services at any location without telling you ahead of time. Also, we may stop a service at any time. We may cancel your participation in a service at any time. If we do, we will write to you, but we may not send you the notice until after we cancel. Also, we may refuse to authorize a transaction at our discretion. We will end or suspend use of a service if: • you do not use it for 18 months in a row, • your card account is in default, • your card account is cancelled or suspended, • you cancel the authorization you gave your bank to pay for any transactions you make through the service, or • your bank account is closed to withdrawals by us or our agents. You may choose to stop using any service. If you do, you must write to us at: American Express, Electronic Funds Services, P.O. Box 981531, El Paso, TX 79998-1531. Assignment We may assign this EFT Agreement to a subsidiary or affiliate at any time. Note for Massachusetts residents General disclosure statement: Any documentation given to you which shows that an electronic funds transfer was made will be admissible as evidence of that transfer and will constitute prima facie proof that the transfer was made. Except as explained in this EFT Agreement, if you initiate an electronic funds transfer from your bank account, you cannot stop payment of the transfer. Unless otherwise provided in this EFT Agreement, you may not stop payment of electronic funds transfers. Therefore, do not use electronic transfers for purchases or service unless you are satisfied that you will not need to stop payment. Disclosure of bank account information to third parties: If you give us your written authorization to disclose information about you, your bank account, or the transactions that you make to any person, that authorization will automatically expire 45 days after we receive it. Optional limit on obtaining cash: You can ask us to limit the total amount of cash that you may get from ATMs in a single day to $50. If you choose this option, we will take all reasonable steps to comply with your request. EXHIBIT D SimplyCash® Plus Business Credit Card TSS RESOURCES INC CHRIS DICKERSON Closing Date 08/20/25 Next Closing Date 09/19/25 Account Ending 2009 New Balance $11,647.49 Minimum Payment Due $2,716.00 Includes the past due amount of $2,565.00 Payment Due Date 09/14/25 Late Payment Warning: If we do not receive your Minimum Payment Due by the Payment Due Date of 09/14/25, you may have to pay a late fee of up to $39.00 and your APRs may be increased to the Penalty APR of 29.99%. Minimum Payment Warning: If you make only the minimum payment each period, you will pay more in interest and it will take you longer to pay off your balance. For example: <table> <tr> <th>If you make no additional charges and each month you pay...</th> <th>You will pay off the balance shown on this statement in about...</th> <th>And you will pay an estimated total of...</th> </tr> <tr> <td>Only the Minimum Payment Due</td> <td>21 years</td> <td>$24,835</td> </tr> </table> If you would like information about credit counseling services, call 1-888-733-4139. See page 2 for important information about your account. Your account is cancelled. Please refer to the IMPORTANT NOTICES section. Please note, your spending limit is $12,300.00. You have spent $11,647.49. ↓ Please fold on the perforation below, detach and return with your payment ↓ Payment Coupon Do not staple or use paper clips Pay by Computer americanexpress.com/business Pay by Phone 1-800-472-9297 Account Ending 2009 Enter 15 digit account # on all payments. Make check payable to American Express. Payment Due Date 09/14/25 New Balance $11,647.49 Minimum Payment Due $2,716.00 Chris Dickerson TSS Resources Inc TSS Resources Inc 2083 VAQUERO CT EDMOND OK 73034 See reverse side for instructions on how to update your address, phone number, or email. American Express PO BOX 6031 CAROL STREAM IL 60197-6031 Customer Care: 1-800-521-6121 TTY: Use Relay 711 Website: americanexpress.com Get cash back for eligible purchases when you use the Card. For more details about Rewards, please visit americanexpress.com/cashbackrewards Account Summary Previous Balance $11,608.49 Payments/Credits -$0.00 New Charges +$0.00 Fees +$39.00 Interest Charged +$0.00 New Balance $11,647.49 Minimum Payment Due $2,716.00 Credit Limit $11,200.00 Amount Above the Credit Limit $447.49 Days in Billing Period: 31 Payments: Your payment must be sent to the payment address shown on your statement and must be received by 5 p.m. local time at that address to be credited as of the day it is received. Payments we receive after 5 p.m. will not be credited to your Account until the next day. Payments must also: (1) include the remittance coupon from your statement; (2) be made with a single check drawn on a US bank and payable in US dollars, or with a negotiable instrument payable in US dollars and clearable through the US banking system; and (3) include your Account number. If your payment does not meet all of the above requirements, crediting may be delayed and you may incur late payment fees and additional interest charges. Electronic payments must be made through an electronic payment method payable in US dollars and clearable through the US banking system. Please do not send post-dated checks as they will be deposited upon receipt. Any restrictive language on a payment we accept will have no effect on us without our express prior written approval. We will re-present to your financial institution any payment that is returned unpaid. Permission for Electronic Withdrawal: (1) When you send a check for payment, you give us permission to electronically withdraw your payment from your deposit or other asset account. We will process checks electronically by transmitting the amount of the check, routing number, account number and check serial number to your financial institution, unless the check is not processable electronically or a less costly process is available. When we process your check electronically, your payment may be withdrawn from your deposit or other asset account as soon as the same day we receive your check, and you will not receive that cancelled check with your financial account statement. If we cannot collect the funds electronically we may issue a draft against your deposit or other asset account for the amount of the check. (2) By using Pay By Computer, Pay By Phone or any other electronic payment service of ours, you give us permission to electronically withdraw funds from the deposit or other asset account you specify in the amount you request. Payments using such services of ours received after 8:00 p.m. MST may not be credited until the next day. How We Calculate Your Balance: We use the Average Daily Balance (ADB) method (including new transactions) to calculate the balance on which we charge interest on your Account. Call the Customer Care number on page 3 for more information about this balance computation method and how resulting interest charges are determined. The method we use to calculate the ADB and interest results in daily compounding of interest. Paying Interest: Your due date is at least 25 days after the Closing Date of each billing period. We will not charge you interest on your purchases if you pay the New Balance by the due date each month. We will charge you interest on balance transfers (unless otherwise disclosed) beginning on the transaction date. You can avoid paying interest on the Amount Above the Credit Limit by paying your Minimum Payment Due before the closing date of the month in which it is due. See your Cardmember Agreement for further details. Foreign Currency Charges: If you make a Charge in a foreign currency, we will convert it into US dollars on the date we or our agents process it. We will charge a fee of 2.70% of the converted US dollar amount. We will choose a conversion rate that is acceptable to us for that date, unless a particular rate is required by law. The conversion rate we use is no more than the highest official rate published by a government agency or the highest interbank rate we identify from customary banking sources on the conversion date or the prior business day. This rate may differ from rates in effect on the date of your charge. Charges converted by establishments (such as airlines) will be billed at the rates such establishments use. Credit Balance: A credit balance (designated CR) shown on this statement represents money owed to you. If within the six-month period following the date of the first statement indicating the credit balance you do not request a refund or charge enough to use up the credit balance, we will send you a check for the credit balance within 30 days if the amount is $1.00 or more. Credit Reporting: We may report information about your Account to credit bureaus. Late payments, missed payments, or other defaults on your Account may be reflected in your credit report. Billing Dispute Procedures What To Do If You Think You Find A Mistake On Your Statement If you think there is an error on your statement, write to us at: American Express, PO Box 981535, El Paso TX 79998-1535 In your letter, give us the following information: - Account information: Your name and account number. - Dollar amount: The dollar amount of the suspected error. - Description of Problem: Describe what you believe is wrong and why you believe it is a mistake. You must contact us: - Within 60 days after the error appeared on your statement. - At least 2 business days before an automated payment is scheduled, if you want to stop payment on the amount you think is wrong. You must notify us of any potential errors in writing. You may call us, but if you do we may not follow these procedures and you may have to pay the amount in question. What Will Happen After We Receive Your Letter When we receive your letter, we will do two things: 1. Within 30 days of receiving your letter, we will tell you that we received your letter. We will also tell you if we have already corrected the error. 2. We will investigate your inquiry and will either correct the error or explain to you why we believe the bill is correct. While we investigate whether or not there has been an error: - We will not try to collect the amount in question. - The charge in question may remain on your statement, and we may continue to charge you interest on that amount. - While you do not have to pay the amount in question, you are responsible for the remainder of your balance. - We can apply any unpaid amount against your credit limit. After we finish our investigation, one of two things will happen: - If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to that amount. - If we do not believe there was a mistake: You will have to pay the amount in question, along with applicable interest and fees. We will send you a statement of the amount you owe and the date payment is due. We may report you as delinquent if you do not pay the amount we think you owe. Change of Address, phone number, email - Online at www.americanexpress.com/updatecontactinfo - Via mobile device - Voice automated: call the number on the back of your card - For name, company name, and foreign address or phone changes, please call Customer Care Please do not add any written communication or address change on this stub SimplyCash® Plus Business Credit Card TSS RESOURCES INC CHRIS DICKERSON Closing Date 08/20/25 Customer Care & Billing Inquiries International Collect Cash Advance at ATMs Inquiries Large Print & Braille Statements 1-800-521-6121 1-623-492-7719 1-800-CASH-NOW 1-800-521-6121 Hearing Impaired Online chat at americanexpress.com or use Relay dial 711 and 1-800-521-6121 Website: americanexpress.com Customer Care & Billing Inquiries P.O. BOX 981535 EL PASO, TX 79998-1535 Payments PO BOX 6031 CAROL STREAM IL 60197-6031 Account Ending □ 2009 Fees <table> <tr> <th>Amount</th> </tr> <tr> <td>08/14/25 Late Payment Fee</td> <td>$39.00</td> </tr> <tr> <th>Total Fees for this Period</th> <th>$39.00</th> </tr> </table> Interest Charged <table> <tr> <th>Amount</th> </tr> <tr> <th>Total Interest Charged for this Period</th> <th>$0.00</th> </tr> </table> About Trailing Interest You may see interest on your next statement even if you pay the new balance in full and on time and make no new charges. This is called "trailing interest". Trailing interest is the interest charged when, for example, you didn't pay your previous balance in full. When that happens, we charge interest from the first day of the billing period until we receive your payment in full. You can avoid paying interest on purchases by paying your balance in full and on time each month. Please see the "When we charge interest" sub-section in your Cardmember Agreement for details. 2025 Fees and Interest Totals Year-to-Date <table> <tr> <th>Amount</th> </tr> <tr> <td>Total Fees in 2025</td> <td>$273.00</td> </tr> <tr> <td>Total Interest in 2025</td> <td>$1,748.07</td> </tr> </table> Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Variable APRs will not exceed 29.99%. <table> <tr> <th>Annual Percentage Rate</th> <th>Balance Subject to Interest Rate</th> <th>Interest Charge</th> </tr> <tr> <td>Purchases</td> <td>29.99% (v)</td> <td>$0.00</td> <td>$0.00</td> </tr> <tr> <td>Total</td> <td></td> <td></td> <td>$0.00</td> </tr> </table> (v) Variable Rate CHRIS DICKERSON Account Ending 2009 EFT Error Resolution Notice In Case of Errors or Questions About Your Electronic Transfers Telephone us at 1-800-IPAY-AXP for Pay By Phone questions, at 1-800-528-2122 for Pay By Computer questions, and at 1-800-528-4800 for AutoPay questions. You may also write us at American Express, Electronic Funds Services, P.O. Box 981531, El Paso TX 79998-1531, or contact us online at www.americanexpress.com/inquirycenter as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer on the statement or receipt. We must hear from you no later than 60 days after we sent you the FIRST statement on which the error or problem appeared. 1. Tell us your name and account number (if any). 2. Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. 3. Tell us the dollar amount of the suspected error. We will investigate your complaint and will correct any error promptly. If we take more than 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. End of Important Notices.