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GRADY COUNTY • CJ-2026-00128

Portfolio Recovery Associates, LLC v. Linda Howard

Filed: Apr 23, 2026
Type: CJ

What's This Case About?

Let’s get one thing straight: this is not a murder mystery. There are no secret tunnels, no missing persons, no dramatic courtroom confessions. But what we do have is something almost more terrifying in the quiet, soul-crushing world of American adulthood: a woman being sued for $11,542.63 because she didn’t pay her Sam’s Club Mastercard bill—and now, a debt collector wants the court to make her pay up. That’s it. That’s the crime. And yes, this is absolutely going to court.

Meet Linda Howard, a resident of Tuttle, Oklahoma—population under 5,000, where the biggest drama usually involves the annual pumpkin festival or who stole the sign from the “Welcome to Tuttle” arch. Linda, according to court records, once held a Synchrony Bank-issued Sam’s Club Mastercard, account number ending in 8228. It was, presumably, the key to bulk-sized toilet paper, 48-pack hot dogs, and the sweet, sweet 5% cash back on gas. The American dream, wrapped in a warehouse membership.

At some point, Linda stopped paying. The account went south. The balance ballooned. By January 1, 2024, the statement shows a charge off—accounting jargon for “we’ve given up and sold your debt to someone else.” The amount? $11,582.63 in principal, interest, and fees. That’s not a credit card bill. That’s a used car. Or, in Oklahoma, a very nice horse.

But here’s where the plot thickens: that debt was scooped up by Portfolio Recovery Associates, LLC, a professional debt collection agency out of Virginia. These folks don’t send you passive-aggressive emails or call at 3 a.m. They file lawsuits. They hire law firms. They show up to court with affidavits and notarized declarations like they’re prosecuting a cartel kingpin, not a woman from Tuttle who probably just wanted to buy a pallet of bottled water during a tornado scare.

So what actually happened? Well, the filing is thin on drama. No allegations of fraud, no wild spending sprees at the Sam’s Club jewelry counter. Just cold, hard financial decay. Linda had a card. She used it. She didn’t pay. The bank charged off the account. The debt was sold. And now, Portfolio Recovery Associates is stepping in like a vulture at a roadside picnic, saying, “Hey, we bought this. We want the money.”

The legal claim? A “Petition for Indebtedness.” In plain English: “Your Honor, Linda Howard owes us $11,542.63. We have the paperwork. We have the affidavit. We have the transaction detail table showing a $1,264.25 interest charge and a $260 fee charge-off. Please make her pay.”

And what do they want? Exactly that: $11,542.63, plus court costs. No punitive damages. No jail time (this isn’t Les Misérables). Just cold, hard cash. Is that a lot? In the grand scheme of civil lawsuits, no. It’s not a million-dollar defamation case. But for a single person in rural Oklahoma, it’s life-altering. That’s two months of median rent in Grady County. That’s over 300 gallons of gas at current prices. That’s 11,542 chances to say, “I should’ve just paid the bill.”

Now, here’s the absurd part: the statement we have—yes, the defendant’s billing statement, somehow included in the filing—shows a new balance of $0.00 as of January 1, 2024. Huh? If the balance is zero, why is someone suing for eleven grand? Ah, but look closer. That $0.00 is the result of a credit of -$11,582.63—the exact amount of the charge-off. It’s like the accounting version of a magician’s trick: poof, the debt disappears from the statement… but only because it’s been sold to a third party who now wants to collect it in court. The zero balance is a ghost. A placeholder. A cruel joke.

And let’s talk about the law firm on this case: Love, Beal & Nixon, P.C.—yes, Love, Beal & Nixon. That’s not a law firm. That’s a 1970s detective duo with a saxophone theme song. And their lead attorney? William L. Nixon, Jr. The Jr. is important. You don’t put “Jr.” on your legal filings unless you’re committed to the bit. These are the people representing a debt collector in a small claims-level case in Grady County. They’re not in it for justice. They’re in it for the process. File suit. Serve the defendant. Win by default if she doesn’t show. Collect. Repeat.

So why are we covering this? Because this is the quiet dystopia of modern American life. No one’s robbing banks. They’re just falling behind on credit cards, and then getting sued by faceless corporations with names like “Portfolio Recovery Associates.” Linda Howard didn’t embezzle. She didn’t fake her identity. She probably just got hit with a few late fees, interest compounded, life happened—maybe a medical bill, a car repair, a kid’s braces—and suddenly, she’s being dragged into court over a warehouse club credit card.

And let’s not forget the irony: the card promised $19.22 in Sam’s Cash rewards in 2023. $19.22! For over $11,000 in debt, she earned enough cash back to buy… maybe a rotisserie chicken and a roll of paper towels. Synchrony Bank didn’t reward her loyalty. They sold her debt to a collection agency and let the vultures pick the bones.

So what’s our take? We’re not rooting for the debt collector. We’re not even really rooting for Linda—though we do hope she’s not eating ramen every night. We’re rooting for the system to be less ridiculous. For a second, we thought maybe Linda would show up in court with a receipt proving she paid in full. Or a claim that the card was stolen. Or that she’s in the military and protected under the Soldiers’ and Sailors’ Relief Act. But no. The filing includes a declaration that she’s not on active military duty. So that door is closed.

This case is not about justice. It’s about paperwork. It’s about a machine that churns out lawsuits like a factory. Portfolio Recovery Associates files thousands of these a year. This is just one drop in the bucket. But for Linda Howard? This is the bucket.

And if she loses? She’ll owe over eleven grand… to a company that didn’t lend her the money, didn’t issue the card, didn’t even know her. They just bought the right to sue her. That’s capitalism, baby.

We’re entertainers, not lawyers. But even we know: this isn’t a crime story. It’s a tragedy in receipt form.

Case Overview

$11,543 Demand Petition
Jurisdiction
District Court, Oklahoma
Relief Sought
$11,543 Monetary
Plaintiffs
Defendants
Claims
# Cause of Action Description
1 Petition for Indebtedness Plaintiff seeks to collect debt of $11,542.63 from Defendant

Petition Text

11,758 words
25-41416-0 ZO1 010 IN THE DISTRICT COURT OF GRADY COUNTY STATE OF OKLAHOMA Portfolio Recovery Associates, LLC, Plaintiff, vs. Linda Howard, Defendant. PETITION FOR INDEBTEDNESS COMES NOW the Plaintiff, by and through its undersigned attorneys who hereby enter their appearance herein, and for its cause of action against the defendants alleges and states as follows: 1. SYNCHRONY BANK, provided credit to the defendant on account number XXXXXXXXXXXX8228. The Defendant defaulted on the obligation. The account has been assigned to Plaintiff. 2. Defendant owes Plaintiff $11,542.63. An Affidavit of Account and/or contract is attached hereto and incorporated by reference. WHEREFORE, Plaintiff prays for Judgment against the Defendant in the sum of $11,542.63, plus all court costs, accrued and accruing; and for such other relief as the Court may deem just and proper. William L. Nixon, Jr., #012804 Harley L. Homjak, #019736 Gracelyn Porras Dillingham, #35852 Jenifer A. Gani, #021876 Daniela Westfahl, #36242 Mariah S. Ellicott, #36309 Benjamin F. Brackett, #36580 LOVE, BEAL & NIXON, P.C. Attorney for Plaintiff P.O. Box 32738 Oklahoma City, OK 73123 Telephone: 405-720-0565 E-Mail: [email protected] Payment information New Balance: $0.00 Amount Past Due: $0.00 Total Minimum Payment Due: $2,414.00 Payment Due Date: 01/03/2024 Late Payment Warning: If we do not receive your Total Minimum Payment Due by the Payment Due Date listed above, you may have to pay a late fee up to $40.00. Payments must be received by 5pm ET on 01/03/2024 if mailed, or by 11:59pm ET on 01/03/2024 for online and phone payments. To make a payment, please visit us online or mail your payment using the coupon below. Payments are also accepted at your local CheckFreePay* or MoneyGram locations*- * Fees may apply. Account Summary Previous Balance as of 12/04/2023 $11,542.63 Other Credits -11,582.63 Fees Charged +40.00 New Balance as of 01/01/2024 $0.00 29 Day Billing Cycle from 12/04/2023 to 01/01/2024 Credit Limit $10,500 Available Credit $0 Cash Advance Limit $2,100 Available Cash $0 Rewards Summary 5% earned on Gas/EV Charging $0.00 Congratulations! In 2023, you earned a total of $19.22 in Sam's Cash with your Sam's Club Mastercard. 3% earned on Dining $0.00 1% earned on Other Purchases $0.00 Rewards this Statement $0.00 Total Rewards Earned 2023 $19.22 Sam's Cash will be automatically loaded onto your Sam's Club membership. And remember, the Sam's Cash earned with your Sam's Club Mastercard is issued monthly. Your membership must be active to redeem. Thank you for using your Sam's Club Mastercard! Transaction Detail <table> <tr> <th>Date</th> <th>Reference #</th> <th>Description</th> <th>Amount</th> </tr> <tr> <td></td> <td></td> <td>Other Credits</td> <td>$-11,582.63</td> </tr> <tr> <td>01/01</td> <td>F146800CH00999990</td> <td>CHARGE OFF ACCOUNT-PRINCIPALS</td> <td>$-10,049.38</td> </tr> <tr> <td>01/01</td> <td>F146800CH00999990</td> <td>CHARGE OFF ACCOUNT-INTEREST CHARGE</td> <td>$-1,264.25</td> </tr> <tr> <td>01/01</td> <td>F146800CH00999990</td> <td>CHARGE OFF ACCOUNT - FEES</td> <td>$-260.00</td> </tr> <tr> <td colspan="3">Total Fees Charged This Period</td> <td>$40.00</td> </tr> </table> (Continued on next page) *Subject to credit approval. See your "How to Earn Sam's Cash with Your Sam's Club Mastercard"™ rewards program terms for details. Use blue or black ink, detach & mail with your check. Account Number Ending in 6228 New Balance $0.00 Total Minimum Payment Due $2,414.00 Payment Due Date 01/03/2024 Amount Enclosed $_____ Past Due $0.00 Overlimit Amount $0.00 No other correspondence please. Print new address or email changes on back. LINDA HOWARD 1107 COUNTY STREET 2959 TUTTLE OK 73089-3143 Customer Service: For account information, call the number on the front of this statement. For Hearing or Speech disabilities, use a TRS. Unless your name is listed on this statement, your access to information on the account may be limited. You may also mail questions (but not payments) to: P.O. Box 71725, Philadelphia, PA 19176-7125. Please include your account number on any correspondence you send to us. Payments: Send payments to the address listed on the remit portion of the payment or pay online. Notice: See below for your Billing Rights and other important information. Telephone numbers appearing errors will not preserve your rights under federal law. To preserve your rights, please write to our Biller Inquiries Address, P.O. Box 71725, Philadelphia, PA 19176-7125 Purchases, returns, and payments made just prior to billing date may not appear until next month's statement. When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financial institution. You may choose not to have your payment collected electronically by marking your check. Use payment (with the payment stub), in your own envelope – not the enclosed window envelopes, addressed to: P.O. Box #89083, Dallas, TX 75289-0832 and not the Payment Address. What To Do If You Think You Find A Mistake On Your Statement If you think there is an error on your statement, write to us at: Synchrony Bank, P.O. Box 71725, Philadelphia, PA 19176-7125 To help us locate the problem, give us the following information: • Account Information (your name and account number) • Dollar amount: The dollar amount of the suspected error • Description of Problem: If you think there is a mistake on your bill, describe what you believe is wrong and why you believe it is a mistake. You must contact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: • We cannot try to collect the amount in question, or report you as delinquent on that amount. • The charge in question may remain on your statement, and we may continue to charge you interest on that amount. But, if we determine that we made a mistake, you will not have to pay the amount in question or any interest or other fees related to that amount. • While you wait for our investigation into the matter to be completed, we will: • Waive any fees we charged you that were related to the disputed amount while the dispute was in progress. • Not report the amount disputed on your statements or credit reports. Your Rights If You Are Dissatisfied With Your Credit Card Purchases If you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the purchase. To use this right, all of the following must be true: 1. The purchase you want to dispute must have been made in your home state or within 100 miles of your principal place of business, and the purchase price must have been more than $50. (Note: Neither of these rules is necessary if your purchase was based on an advertisement we mailed to you, or if we own the company that sold you the goods or services.) 2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit card account do not qualify. 3. You must not yet have fully paid for the purchase. If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at: Synchrony Bank, P.O. Box 71725, Philadelphia, PA 19176-7125 While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we will tell you our decision. At that point, if we think you owe an amount and you do not pay we may report you as delinquent. Information About Payments: You may at any time pay, in whole or in part, the total unpaid balance without additional charges for prepayment. Payments received after 5:00 p.m. (ET) on any day will be credited as of the next day. Credit to Your Account may be delayed up to five days if: (a) it is not received at the Payment Address, (b) is not made in U.S. dollars drawn on a U.S. financial institution located in the U.S., (c) is not accompanied by a preprinted/machinereadable coupon attached to your statement, (d) contains more then two payment/cancellation coupons or (e) includes staples, paper clips, tape, a filled check, or correspondence of any kind. Dispute Payments: All written communications concerning disputed amounts, including any check or other payment instrument that (i) indicates that the payment concerns "payment in full" or is tendered as full satisfaction of a disputed amount; or (ii) is tendered with other conditions or limitations ("Disputed Payments"), must be mailed or delivered to us at P.O. Box 71725, Philadelphia, PA 19176-7125. Credits To Your Account: An amount shown in parentheses or preceded by a minus (-) sign is a credit to your account. Such credits will be applied, unless otherwise indicated, Credits will be applied to your previous balance immediately upon receipt, but will not satisfy any required payment that may be due. Credit Reports And Account Information: If you believe that we have reported inaccurate information about you to a consumer reporting agency, please contact us at P.O. Box 71727, Philadelphia, PA 19176-7127. In doing so, please identify the incorrect information and tell us why you believe it is incorrect. If you have a copy of the report that shows the inaccurate information, please include a copy of that report. We may report information about your account to credit bureaus. Late payments, missed payments, or other delays on your account may be reflected in your credit report. How We Calculate Interest Daily Balance Method: We figure the interest charge on your account by applying the periodic rate to the "daily balance" of your account for each day in the billing cycle. We should divide the daily balance of your account each day (which includes unpaid interest), add any new charges, and subtract any payments or credits. This gives us the daily balance. Any daily balance of less than zero will be treated as zero. A separate daily balance will be calculated for each balance type on your account. The balance(s) shown in the Interest Charges section of this statement is the sum of the daily balances for each day in the billing cycle divided by the number of days in the billing cycle. We will not charge you any interest on purchases if you pay your entire balance by the due date each month. Please refer to the due date shown on the front of your statement. We can be relieved of interest on cash advances on the transaction date. If balance transfers are made sent to you, we will begin charging interest on balance transfers on the transaction date. Your Account is owned and serviced by Synchrony Bank. [WF6456521FD] O1FW6709 - 03/09/23 Bankruptcy Notice: If you file bankruptcy, you must send us notice, including account number and all information related to the proceeding to the following address: Synchrony Bank, Attn: Bankruptcy Dept., P.O. Box 71783, Philadelphia, PA 19176-783. This is an attempt to collect a debt and any information obtained will be used for that purpose. *By providing a telephone number on your account, you consent to Synchrony Bank and any other owner or servicer of your account contacting you about your account, including using any contact information or cell phone numbers you provide, and you consent to the use of any automatic telephone dialing system and/or an artificial or prerecorded voice when contacting you, even if you are charged for the call under your phone plan. For changes of address, phone number and/or email, please check the box and print the changes below. Street ____________________________________________________________________________________________ Address ___________________________________________________________________________________________ City, State ______________________________________ ZIP __________________________ Phone # __________________________ Email __________________________ *Home Phone # *Business Phone # *Cell # or other phone # **Email Address we can use to contact you **By providing your email address, you agree to receive email communications about your account and also give permission for us to share your email address with Sam's Club. Transaction Detail (Continued) <table> <tr> <th>Date</th> <th>Reference #</th> <th>Description</th> <th>Amount</th> </tr> <tr> <td>12/26</td> <td></td> <td>LATE FEE</td> <td>$40.00</td> </tr> <tr> <td colspan="3">Total Interest Charged This Period</td> <td>$0.00</td> </tr> <tr> <td>01/01</td> <td></td> <td>INTEREST CHARGE ON PURCHASES</td> <td>$0.00</td> </tr> <tr> <td>01/01</td> <td></td> <td>INTEREST CHARGE ON CASH ADVANCES</td> <td>$0.00</td> </tr> </table> <table> <tr> <th colspan="4">2024 Year-to-Date Fees and Interest</th> </tr> <tr> <td>Total Fees Charged</td> <td></td> <td>$40.00</td> <td></td> </tr> <tr> <td>Total Interest Charged</td> <td></td> <td>$0.00</td> <td></td> </tr> <tr> <td>Total Interest Paid</td> <td></td> <td>$0.00</td> <td></td> </tr> </table> Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. <table> <tr> <th>Type of Balance</th> <th>Expiration Date</th> <th>Annual Percentage Rate</th> <th>Balance Subject to Interest Rate</th> <th>Interest Charge</th> </tr> <tr> <td>Regular Purchases</td> <td>N/A</td> <td>20.15% (v)</td> <td>$0.00</td> <td>$0.00</td> </tr> <tr> <td>Cash Advances</td> <td>N/A</td> <td>25.15% (v)</td> <td>$0.00</td> <td>$0.00</td> </tr> </table> Cardholder News and Information The Annual Percentage Rate (APR) for Purchases will apply to any current Balance Transfers you may have on your account that are not subject to a promotional APR. Did you know your Mastercard offers Mastercard ID Theft Protection. For more information about this benefit or to view the current benefits offered by Mastercard, please visit: www.mastercard.com/corecredit-GTB. Statement not provided to customer. This is a duplicate courtesy copy of your most recent billing statement. You can still view and pay your electronic statement online. If your account has a deferred interest promotion and you would like us to apply a payment on your account to a specific balance, please call Customer Service to discuss options that may be available. You can pay your bill online or over the phone. We noticed you've been enjoying our easy paperless payment options, so we will no longer be including return envelopes. You can make things even easier by selecting the paperless statement option on your account online. NOTICE: We may convert your payment into an electronic debit. See back of page one for details, Billing Rights and other important information. Member News and Information For more information about the Sam's Club® Mastercard® Reward Program terms, log on to SamsClubCredit.com/credit or call the 24 Hour Credit Card Service phone number on the back of your card. More control. Instant access. Download the app and stay connected to your Sam's Club® Mastercard®. Track and update your account anytime, anywhere. App Store Google Play Or text SAM5 to 22195 for a download link. Apple, the Apple logo, iPhone and iPod are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC. Deposited fund message network apply. [Unclear text due to image quality] Payment Information New Balance: $10,215.82 Total Minimum Payment Due: $268.00 Payment Due Date: 06/28/2023 Late Payment Warning: If we do not receive your Total Minimum Payment Due by the Payment Due Date listed above, you may have to pay a late fee up to $40.00. Minimum Payment Warning: If you make only the minimum payment each period, you will pay more in interest and it will take you longer to pay off your balance. For example: <table> <tr> <th>If you make no additional charges using this card and each month you pay ...</th> <th>You will pay off the balance shown on this statement in about ...</th> <th>And you will end up paying an estimated total of ...</th> </tr> <tr> <td>Only the minimum payment</td> <td>23 years</td> <td>$25,366.00</td> </tr> <tr> <td>$378.00</td> <td>3 years</td> <td>$13,603.00 (Savings = $11,763.00)</td> </tr> </table> If you would like information about credit counseling services, call 1-877-302-8775. Payments must be received by 5pm ET on 06/28/2023 if mailed. Or by 11:59pm ET on 06/28/2023 for online and phone payments. To make a payment, please visit us online or mail your payment using the coupon below. Payments are also accepted at your local CheckFreePay* or MoneyGram locations*. * Fees may apply. Account Summary <table> <tr> <th>Previous Balance as of 05/04/2023</th> <td>$10,268.31</td> <th>Credit Limit</th> <td>$10,500</td> </tr> <tr> <td>Payments</td> <td>-271.00</td> <td>Available Credit</td> <td>$284</td> </tr> <tr> <td>Purchases/Debits</td> <td>+52.07</td> <td>Cash Advance Limit</td> <td>$2,100</td> </tr> <tr> <td>Interest Charges</td> <td>+166.44</td> <td>Available Cash</td> <td>$284</td> </tr> <tr> <th>New Balance as of 06/02/2023</th> <td>$10,215.82</td> <th></th> <th></th> </tr> </table> 30 Day Billing Cycle from 05/04/2023 to 06/02/2023 Great news! You've earned Sam's Cash. See your Rewards Summary to find out how much Sam's Cash you've earned this month. Visit SamsCashInfo.com for details. *Subject to credit approval. See your "How to Earn Sam's Cash with Your Sam's Club® MasterCard*" rewards program terms for details. Save a stamp, pay on-line. Account Number 8228 New Balance $10,215.82 Total Minimum Payment Due $268.00 Payment Due Date 06/28/2023 Amount Enclosed $ www.andpayyourbillonline.com SamClubCredit.com/login LINDA HOWARD 1107 COUNTY STREET 2959 TUTTLE OK 73089-3143 Make SAM'S CLUB MC/SYNCB Payment PO BOX 71171 to: PHILADELPHIA, PA 19176-1711 Customer Service: For account information, call the number on the front of this statement. For Hearing or Speech disabilities, use a TRS. Unless your name is listed on this statement, your access to information on the account may be limited. You may also mail questions (but not payments) to P.O. Box 71725, Philadelphia, PA 19176-1725. Please include your account number on any correspondence you send to us. Payments: Send payments to the address listed on the remit portion of this statement or pay online. Notice: See Summary for Billing Rights and other important information. Telephone billing about billing errors will not preserve your rights under federal law. To preserve your rights, please write to our Billing Inquiries Address, P.O. Box 71725, Philadelphia, PA 19176-1725. Purchases, returns, and payments made just prior to billing date may not appear until next month’s statement. When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction. If you use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will have your check back from your financial institution. You may choose not to have your payment collected electronically by sending your payment (with the payment stamp), in your own envelope - not the enclosed window envelopes, addressed to: P.O. Box 69628, Dallas, TX 75269-0783 and not the Payment Address. What To Do If You Think You Find A Mistake On Your Statement If you think there is an error on your statement, write to us at: Synchrony Bank, P.O. Box 71725, Philadelphia, PA 19176-1725. In your letter, give us the following information: • Account Information: Your name and account number. • Dollar Amount: The dollar amount of the suspected error. • Description of Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake. You must contact us within 60 days after the error appeared on your statement. You may note both of any potential errors in writing. You may call us, but if we do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: • We cannot try to collect the amount in question, or report you as delinquent on that amount. • The charge in question may remain on your statement, and we may continue to charge interest on that amount. But, if we determine that we made a mistake, we will credit your account immediately. • While you do not have to pay the amount in question or pay interest on it while we investigate, you are responsible for any interest charged on the remainder of your balance. • We can apply any unpaid amount against any past due or future charges to your account. Your Rights If You Are Dissatisfied With Your Credit Card Purchases If you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the purchase. To use this right, all of the following must be true: 1. The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we mailed to you, or if we own the company that sold you the goods or services.) 2. You have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit card account do not qualify. 3. You must not yet have fully paid for the purchase. If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at: Synchrony Bank, P.O. Box 71725, Philadelphia, PA 19176-1725. While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we will tell you our decision. At that point, if we think you owe an amount and you do not pay we may report you as delinquent. Information About Payments: You may at any time pay, in whole or in part, the total unpaid balance without any additional charge for prepayment. Payments received after 5:00 p.m. (ET) on any day will be credited as of the next day. Credit to your Account may be delayed up to five days if payment is not received at the Payment Address, (b) is not made in U.S. dollars drawn on a U.S. financial institution located in the U.S., (c) is not accompanied by the remittance option request form, (d) contains more than one payment or remittance coupon, or (e) includes stamped or local checks, a folded check, or correspondence of any type. Conditioned Payments: All communications concerning disputed amounts, including any check or other payment instruments that: (i) indicates that the payment constitutes “payment in full” or “final payment” for satisfaction of a disputed amount; or (ii) is tendered with other conditions or limitations. Payments must be mailed or delivered to us at P.O. Box 71725, Philadelphia, PA 19176-1725. Credits To Your Account: An amount shown in parentheses or preceded by a minus (-) sign is a credit or credit balance unless otherwise indicated. Credits will be applied to your previous balance immediately upon receipt, but will not satisfy any accrued payment that may be due. Reports And Account Information: If you believe that we have reported incorrect information about you to a consumer reporting agency, please contact us at P.O. Box 71725, Philadelphia, PA 19176-1725. In doing so, please identify the inaccurate information and tell us why you believe it is incorrect. If you have a copy of the credit report that includes the inaccurate information, please include a copy of that report. We may report information about your account to credit bureaus. Late payments, missed payments, or fees assessed on your account may be reflected in your credit report. How We Calculate Your Daily Balance Method: We figure the interest charge on your account by applying the periodic rate to the “daily balance” of your account for each day in the billing cycle. We then add the interest to the daily balance. To get the “daily balance” we take the beginning balance of your account each day (which includes unpaid interest), add any new charges, and applicable fees, and subtract any payments or credits. This gives us the daily balance. Any daily balance of less than $1 will be treated as zero. A separate daily balance will be calculated for each balance transfer or cash advance. The amount shown in the Interest Charge section of this statement is the sum of the daily balances for each day in the billing cycle divided by the number of days in the billing cycle. We will not charge you any interest on purchases if you pay your entire balance by the due date each month. Please refer to the due date shown on the front of your statement. We will begin charging interest on cash advances on the transaction date. If balance transfers are made available to you, we will begin charging interest on balance transfers on the transaction date. Your Account is owned and serviced by Synchrony Bank. [WF6455521FDJ] O1FW5709 - 03/08/23 Bankruptcy Notice: If you file bankruptcy, you must send us notice, including account number and all information related to the proceeding to the following address: Synchrony Bank, Attn: Bankruptcy Dept., P.O. Box 71783, Philadelphia, PA 19176-1783. This is an attempt to collect a debt and any information obtained will be used for that purpose. *By providing a telephone number on your account, you consent to Synchrony Bank and any other owner or servicer of your account contacting you about your account, including using any contact information or cell phone numbers you provide, and you consent to the use of any automatic telephone dialing system and/or an artificial or prerecorded voice when contacting you, even if you are charged for the call under your phone plan. For changes of address, phone number and/or email, please check the box and print the changes below. Street Address City, State ZIP Phone # Email *Home Phone # *Business Phone # *Cell # or other phone # we can use to contact you **Email Address **By providing your email address, you agree to receive email communications about your account and also give permission for us to share your email address with Sam’s Club. Rewards Summary 5% earned on Gas/EVCharging $2.60 3% earned on Dining $0.00 1% earned on Other Purchases $0.00 Rewards this Statement $2.60 Total Rewards Earned 2023 $19.22 Transaction Detail <table> <tr> <th>Date</th> <th>Reference #</th> <th>Description</th> <th>Amount</th> </tr> <tr> <td colspan="4">Payments</td> </tr> <tr> <td>05/26</td> <td>85213334J00XS6H17</td> <td>ONLINE PAYMENT THANK YOU</td> <td>-$271.00</td> </tr> <tr> <td colspan="4">Purchases and Other Debits</td> </tr> <tr> <td>05/18</td> <td>02305374800EZMVBJ</td> <td>HOP AND SACK #23 TUTTLE OK</td> <td>+$52.07</td> </tr> <tr> <td colspan="2">Total Fees Charged This Period</td> <td></td> <td>$0.00</td> </tr> <tr> <td colspan="2">Total Interest Charged This Period</td> <td></td> <td>$166.44</td> </tr> <tr> <td>06/02</td> <td></td> <td>INTEREST CHARGE ON PURCHASES</td> <td>$166.44</td> </tr> <tr> <td>06/02</td> <td></td> <td>INTEREST CHARGE ON CASH ADVANCES</td> <td>$0.00</td> </tr> </table> 2023 Year-to-Date Fees and Interest <table> <tr> <th>Total Fees Charged</th> <td>$0.00</td> </tr> <tr> <th>Total Interest Charged</th> <td>$390.21</td> </tr> <tr> <th>Total Interest Paid</th> <td>$823.77</td> </tr> </table> Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. <table> <tr> <th>Type of Balance</th> <th>Expiration Date</th> <th>Annual Percentage Rate</th> <th>Balance Subject to Interest Rate</th> <th>Interest Charge</th> </tr> <tr> <td>Regular Purchases</td> <td>N/A</td> <td>19.65% (v)</td> <td>$10,304.34</td> <td>$166.44</td> </tr> <tr> <td>Cash Advances</td> <td>N/A</td> <td>24.65% (v)</td> <td>$0.00</td> <td>$0.00</td> </tr> </table> New Promotional Financing Plans Eligible card purchases may be billed under one of the following promotions: No Interest if Paid in Full within 6, 12, 18, 24 or 36 months. Under each of these promotions, if the promotional balance is not paid in full within the promotional period, interest will be imposed from the date of purchase at a rate of 19.65%. If a (v) is shown after your APR in the Interest Charge Calculation section of this billing statement, the APR is a variable rate and will vary with the market based on the Prime Rate. Minimum monthly payments are required. Some or all of the minimum payment based on the promotional balance may be applied to other account balances. See promotional advertising for further details. Eligible card purchases may be billed under one of the following promotions: No Interest for 6, 12, 18, 24 or 36 months. For each promotion, after the promotion ends, a 19.65% APR will apply. If a (v) is shown after your APR in the Interest Charge Calculation section of this billing statement, the APR is a variable rate and will vary with the market based on the Prime Rate. Minimum monthly payments are required. See promotional advertising for further details. Cardholder News and Information Please Note: Our current Payment address has changed. If you mail your payment, please use the new address on your remittance coupon portion of the statement. We are removing the Quick Cash Advances feature from your account. You no longer have the ability to obtain Quick Cash Advances on your Sam's Club credit card. All references in your account agreement to the Quick Cash Advances feature, including, but not limited to, the APR for Quick Cash Advances, are being removed. Any existing Quick Cash Advances balances you may have on your account will need to be paid off according to the terms in effect at the time of the advance. We are removing the Balance Transfer feature from your account. You no longer have the ability to make Balance Transfers on your Sam's Club credit card. All references in your account agreement to the Balance Transfer feature, including, but not limited to, the APR for Balance Transfers and the Balance Transfer Fee, are being removed. Any existing Balance Transfer balances you may have on your account will need to be paid off according to the terms in effect at the time of the transfer. (Continued on next page) Named by Money Magazine as Best for Gas cash back credit card. Earn 5% back in Sam's Cash on gas anywhere. (on first $6,000 per year, then 1%) *Subject to credit approval. Terms & Conditions. For every $1 spent with your Sam's Club MasterCard® you'll earn 5% back on qualifying gas purchases. Cardholder News and Information (Continued) The Annual Percentage Rate (APR) for Purchases will apply to any current Balance Transfers you may have on your account that are not subject to a promotional APR. Did you know your Mastercard offers Mastercard ID Theft Protection. For more information about this benefit or to view the current benefits offered by Mastercard, please visit: www.mastercard.com/crcecredit-GTB. If your account has a deferred interest promotion and you would like us to apply a payment on your account to a specific balance, please call Customer Service to discuss options that may be available. Synchrony Bank may continue to obtain information, including employment and income information from others about you (including requesting reports from consumer reporting agencies and other sources) to review, maintain or collect your account. You can pay your bill online or over the phone. We noticed you’ve been enjoying our easy paperless payment options, so we will no longer be including return envelopes. You can make things even easier by selecting the paperless statement option on your account online. NOTICE: We may convert your payment into an electronic debit. See back of page one for details. Billing Rights and other important information. Member News and Information For more information about the Sam’s Club Mastercard ® Reward Program terms, log on to SamsClubCredit.com/credit or call the 24 Hour Credit Card Service phone number of the back of your card. Interested in changing your due date for your Sam’s Club ® credit card account? Call the Credit Customer Service phone number, located on your billing statement and on the back of your Sam’s Club® credit card, to determine eligibility and discuss available options. SYNCHRONY BANK PRICING INFORMATION ADDENDUM FOR YOUR SAMS CLUB® MASTERCARD® CARD ACCOUNT ENDING IN 8228 <table> <tr> <th colspan="2">Interest Rates and Interest Charges</th> </tr> <tr> <th>Annual Percentage Rate (APR) for Purchases</th> <td>The APR for your purchases is the Prime Rate plus 11.65%.<br>This APR will vary with the market based on the Prime Rate.</td> </tr> <tr> <th>APR for Balance Transfers</th> <td>The APR for your balance transfers is the Prime Rate plus 11.65%.<br>This APR will vary with the market based on the Prime Rate.</td> </tr> <tr> <th>APR for Cash Advances</th> <td>The APR for your cash advances is the Prime Rate plus 16.65%.<br>The daily rate for cash advances is the Prime Rate plus 16.65%, times 1/365.<br>This APR will vary with the market based on the Prime Rate.</td> </tr> <tr> <th>Paying Interest</th> <td>Your due date is at least 23 days after the close of each billing period. We will not charge you any interest on purchases if you pay your entire balance by the due date each month. We will begin charging interest on cash advances and balance transfers on the transaction date.</td> </tr> <tr> <th>Minimum Finance Charge</th> <td>If you are charged interest, the Finance Charge will be no less than $2.00.</td> </tr> </table> SEE NEXT PAGE for more important information about your Account. <table> <tr> <th>Fees</th> <th></th> </tr> <tr> <th rowspan="3">Transaction Fees<br>• Balance Transfer<br>• Cash Advance<br>• Foreign Transaction</th> <td>Either $10 or 4% of the amount of each balance transfer, whichever is greater (maximum fee Not Applicable).</td> </tr> <tr> <td>Either $5 or 3% of the amount of each cash advance, whichever is greater (maximum fee $75).</td> </tr> <tr> <td><b>Not Applicable.</b></td> </tr> <tr> <th rowspan="2">Penalty Fees<br>• Late Payment</th> <td>Up to $40</td> </tr> <tr> <td>The amount of the late payment fee will be equal to: (1) $29 if you have paid at least your total minimum payment due by the due date in each of the prior six billing cycles or (2) $40 if you have failed to pay at least the total minimum payment due by the due date in any one or more of the prior six billing cycles. However, if the late payment fee would exceed the total minimum payment for which the late payment fee is assessed, the amount of the late payment fee will instead be equal to the amount of the total minimum payment that was due.</td> </tr> </table> How We Will Calculate Your Balance: We use a method called "daily balance". Variable Rate Information The Prime Rate for a billing period is the highest bank prime loan rate as published in The Wall Street Journal in its Money Rates section on the last business day of the calendar month preceding the first day of the billing period. The Periodic Rate and corresponding APRs may vary. If the Prime Rate increases, the Periodic Rates and corresponding APRs may increase, and as a result the periodic Finance Charge, Total Minimum Payment, and number of payments also may increase. Any change in the Periodic Rates will apply to your entire Account balance (unless otherwise specified in any applicable promotional offer that provides for different terms for that promotion). A change in the Prime Rate will take effect on the first day of the billing period after the change. We may select a new interest rate index if the Prime Rate is not available. SECTION I: RATES AND FEES TABLE SAM'S CLUB MASTERCARD® ACCOUNT AGREEMENT Information from Section I of the Sam's Club Mastercard® Account Agreement is provided in the accompanying Pricing Information Addendum. SECTION II: RATES, FEES AND PAYMENT INFORMATION SAM'S CLUB MASTERCARD® ACCOUNT AGREEMENT How Interest is Calculated <table> <tr> <th>How Interest is Calculated</th> <th></th> </tr> <tr> <td>Your Interest Rate</td> <td>We use a daily rate to calculate the interest on the balance on your account each day. The daily rate is the applicable APR times 1/365. Interest will be imposed in amounts or at rates not in excess of those permitted by applicable law.<br>See the accompanying Pricing Information Addendum about your specific APRs for purchases.</td> </tr> <tr> <td>When We Charge Interest</td> <td>Purchases. We charge interest on your purchases from the date you make the purchase until you pay the purchase in full. See exceptions below.<br> <ul> <li>We will not charge you interest during a billing cycle on any purchases if: <ol type="1"> <li>You had no balance at the start of the billing cycle; OR</li> <li>You had a balance at the start of the billing cycle and you paid that balance in full by the due date in that billing cycle.</li> </ol> </li> <li>We will credit, as of the start of the billing cycle, any payment you make by the due date that we allocate to purchases if: <ol type="1"> <li>You had no balance at the start of the previous billing cycle; OR</li> <li>You had a balance at the start of the previous billing cycle and you paid that balance in full by the due date in the previous billing cycle.</li> </ol> </li> </ul><b>Cash Advances.</b> We charge interest on your cash advances, and their related fees, from the date you make the transaction until you pay them in full. You cannot avoid paying interest on cash advances or their related fees.</td> </tr> <tr> <td>How We Calculate Interest</td> <td>We figure the interest charge on your account separately for each balance type. We do this by applying the daily rate to the daily balance for each day in the billing cycle. A separate daily balance is calculated for the following balance types, as applicable: purchases, cash advances and balances subject to different interest rates, plans or special promotions. See below for how this works.<br> 1. How to get the daily balance. We take the starting balance each day, add any new charges and fees, and subtract any payments or credits. This gives us the daily balance.<br> We apply fees to balance types as follows:<br> (a) late payment fees are treated as new purchases;<br> (b) debt cancellation fees are added proportionately to each balance;<br> (c) cash advance fees are added to the cash advance balance; and<br> (d) foreign transaction fees are added to the purchase balance.<br> 2. How to get the daily interest amount. We multiply each daily balance by the daily rate that applies.<br> 3. How to get the starting balance for the next day. We add the daily interest amount in step 2 to the daily balance from step 1.<br> 4. How to get the interest charge for the billing cycle. We add all the daily interest amounts that were charged during the billing cycle.<br> We charge a minimum interest charge in any billing cycle in which you owe interest. This charge is added proportionately to each balance type. See the accompanying Pricing Information Addendum for the amount of your minimum interest charge.</td> </tr> </table> How Fees Work <table> <tr> <th>Cash Advance Fee</th> <td>We will charge this fee for each cash advance you make. For ATM cash advances this fee is in addition to any fee the ATM owner may charge you for use of the ATM.</td> </tr> <tr> <th>Foreign Transaction Fee</th> <td>If you make a transaction with your account in a currency other than U.S. dollars, Mastercard will convert the transaction amount into U.S. dollars using its currency conversion procedure. Under the currency conversion procedure that Mastercard currently uses, the non-U.S. dollar transaction amount is converted into a U.S. dollar amount by multiplying the transaction amount in the non-U.S. dollar currency by a currency conversion rate. Mastercard's currency conversion procedure is based on rates observed in the wholesale market or government-mandated rates, where applicable. The currency conversion rate that Mastercard uses for a particular transaction is the rate for the applicable currency on the date that the transaction occurred. However, in limited situations, particularly where transaction submissions to Mastercard for processing are delayed, the currency conversion rate that Mastercard uses may be the rate for the applicable currency on the date that the transaction is processed.</td> </tr> <tr> <th>Late Payment Fee</th> <td>We will charge this fee if we do not receive the total minimum payment due on your account by 5 p.m. (ET) on the due date. See the accompanying Pricing Information Addendum for the amount of the fee.</td> </tr> </table> Minimum Payment Calculation See the accompanying Variable Terms Addendum for how the total minimum payment is calculated. Special Promotional Financing Offer Information At times, we may offer you special financing promotions for certain transactions ("special promotions"). The terms of this Agreement apply to any special promotion. However, any special promotional terms that are different than the terms in this Agreement will be explained on promotional advertising. Below is a description of certain special promotions that may be offered: <table> <tr> <th></th> <th></th> </tr> <tr> <td>• No Interest if Paid in Full Within 6 Months</td> <td>For each promotion, if the promotional balance is not paid in full within the promotional period, interest will be imposed from the date of purchase at the APR that applies to your account when the promotional purchase is made.<br>This APR may vary with the market based on the prime rate. See the accompanying Pricing Information Addendum for your Purchase APR.</td> </tr> <tr> <td>• No Interest if Paid in Full Within 12 Months</td> <td></td> </tr> <tr> <td>• No Interest if Paid in Full Within 18 Months</td> <td></td> </tr> <tr> <td>• No Interest if Paid in Full Within 24 Months</td> <td></td> </tr> </table> When you make a qualifying purchase under one of these promotions, no interest will be assessed on the purchase if you pay the following (the "promotional balance") in full within the applicable promotional period: (1) the promotional purchase amount, and (2) any related optional credit insurance/debt cancellation charges. If you do not, interest will be assessed on the promotional balance from the date of the purchase. Minimum monthly payments are required. Regular account terms apply to non-promotional purchases and, after promotion ends, to promotional purchases. Offers are subject to credit approval. These promotional offers may not be available at all times for all purchases. Please see any special promotion advertising or other disclosures provided to you for the full terms of any special promotion offered. SECTION III: STANDARD PROVISIONS SAM'S MASTERCARD® ACCOUNT AGREEMENT ABOUT THE CREDIT CARD AGREEMENT This Agreement. This is an Agreement between you and Synchrony Bank, 170 Election Road, Suite 125, Draper, UT 84020, for your credit card account shown above. By opening or using your account, you agree to the terms of the entire Agreement. The entire Agreement includes the four sections of this document and the application you submitted to us in connection with the account. These documents replace any other agreement relating to your account that you or we made earlier or at the same time. Parties To This Agreement. This Agreement applies to each accountholder approved on the account and each of you is responsible for paying the full amount due, no matter which one uses the account. We may treat each of you as one accountholder and may refer to each of you as "you" or "your". Synchrony Bank may be referred to as "we", "us" or "our". Changes To This Agreement. We may change, add or delete terms of this Agreement, including interest rates, fees and charges. Special Promotions. The terms of this Agreement apply to any special promotion. However, any special promotional terms that are different than the terms in this Agreement will be explained on promotional advertising or other disclosures provided to you. HOW TO USE YOUR ACCOUNT/CARD Use Of Your Account. You may use your account only for lawful personal, family or household purposes. You may use your account for purchases from Sam's Club and Walmart locations, including online at SamsClub.com and www.walmart.com and from any merchant that accepts Mastercard credit cards. You may get cash advances as further explained below. You may not use your account to pay amounts you owe us on this account or any other account you have with us. Cash Advances. We may offer you the opportunity to get a cash advance with convenience checks that we send you. We may not honor a convenience check for any reason stated on the check. You can also get cash or make a withdrawal from any institution or ATM that accepts the card or the account. In addition, we will treat any purchase of certain cash like items as cash advances. Cash like items include for example, money order, cashier's checks, traveler's checks, electronic or wire transfers, foreign currency or other in bank transactions, tax payments, lottery tickets or other legalized gambling transactions, court costs, bail bonds and fines. You Promise To Pay. You promise to pay us for all amounts owed to us under this Agreement. Your Responsibility. Each accountholder will receive a card. You may not allow anyone else to use your account. If you do, or if you ask us to send a card to someone else, you will be responsible for paying for all charges resulting from their transactions. Transaction Limits. To prevent fraud, we may limit the number or dollar amount of any type of transactions you can make in any particular amount of time. We also may decline any particular charge on your account for any reason. Credit Limit. You will be assigned a credit limit and cash advance limit on your account that we may increase or decrease from time to time. If we approve a transaction that makes you go over your credit limit or your cash advance limit, we do not give up any rights under this Agreement and we do not treat it as an increase in either limit. HOW AND WHEN TO MAKE PAYMENTS When Payments Are Due. You must pay at least the total minimum payment due on your account by 5 p.m. (ET) on the due date of each billing cycle. Payments received after 5 p.m. (ET) will be credited as of the next day. You may at any time pay, in whole or in part, the total unpaid balance without any additional charge for prepayment. If you have a balance subject to interest, earlier payment may reduce the amount of interest you will pay. We may delay making credit available on your account in the amount of your payment even though we will credit your payment when we receive it. Payment Options. You can pay by mail, online or at a Sam's Club or Walmart store. We may allow you to make payments over the phone but we will charge you a fee to make expedited phone payments. Your payment must be made in U.S. dollars by physical or electronic check, money order or a similar instrument from a bank located in the United States. How To Make A Payment. You must follow the instructions for making payments provided on your billing statement. If you do not, credit of your payment may be delayed up to five days. Your billing statement also explains how information on your check is used. Payment Allocation. We will apply the required total minimum payment to balances on your account using any method we choose. Any payment you make in excess of the required total minimum payment will be applied to higher APR balances before lower APR balances. Applicable law may require or permit us to apply excess payments in a different manner in certain situations, such as when your account has a certain type of special promotion. INFORMATION ABOUT YOU Using And Sharing Your Information. We will share information about you with Sam's Club (and its affiliates). Sam's Club will use the information in connection with the credit program and for things like creating and updating its records and offering you special benefits. More information about how we use and share information is set forth in the privacy policy for your account. Address/Phone Change. You agree to tell us right away if you change your address or phone number(s). We will contact you at the address or phone number in our records until we update our records with your new address or phone number. Consent To Communications. You consent to us contacting you using all channels of communication and for all purposes. We will use the contact information you provide to us. You also consent to us and any other owner or servicer of your account contacting you using any communication channel. This may include text messages, automatic telephone dialing systems and/or an artificial or prerecorded voice. This consent applies even if you are charged for the call under your phone plan. You are responsible for any charges that may be billed to you by your communications carriers when we contact you. Telephone Monitoring. For quality control, you allow us to listen to and/or record telephone calls between you and us. IMPORTANT INFORMATION ABOUT YOUR ACCOUNT Membership Billing/Cancellation. Your Sam's Club Membership ("Membership") fees will be charged annually to your account on or before your Membership renewal date. Your acceptance of the card constitutes your agreement to such billing. You are not required to apply and/or have an account in order to have a Membership, but you must be a member in order to apply and/or have an account. If your Membership is suspended or canceled for any reason, including but not limited to, a breach of any of the terms of the Advantage Membership Conditions and Rules of Operation, then you understand that you will not be able to use this account. In addition, if your account is 90 days or more past due, then your Membership may be suspended or canceled at Sam's Club's sole discretion. Closing Your Account. You may close your account at any time by sending a letter to the address shown on your billing statement or calling customer service. We may close your account at any time, for any reason. If your account is closed, you must stop using it. You must still pay the full amount you owe and this Agreement will remain in effect until you do. Collection Costs. If we ask an attorney who is not our salaried employee to collect your account, we may charge you our collection costs. These include court costs and reasonable attorneys' fees. Credit Bureau Reporting. We may report information about your account to credit bureaus. Late payments, missed payments, or other defaults on your account may be shown in your credit report. Tell us if you think we reported wrong information about you to a credit bureau. Write to us at P.O. Box 965005, Orlando, FL 32896-5005. Tell us what information is wrong and why you think it is wrong. If you have a copy of the credit report that includes the wrong information, send us a copy. Default. You are in default if you make a late payment, do not follow any other term of this Agreement or become bankrupt or insolvent. If you default or upon your death, we may (a) request payment of the full amount due right away, (b) take legal action to collect the amounts owed, and/or (c) take any other action allowed. Disputed Amounts. The billing rights summary in section IV of this Agreement describes what to do if you think there is a mistake on your bill. If you send us correspondence about a disputed amount or payment, you must send it to the address for billing inquiries. We do not give up any rights under this Agreement if we accept a payment marked "payment in full" or given with any other conditions or limitations. Unauthorized Use. If your card is lost, stolen or used without your consent, call us immediately at 1-866-220-0254. You will not be liable for unauthorized use on your account, but you will be responsible for all use by anyone you give your card to or allow to use your account. IMPORTANT INFORMATION ABOUT THIS AGREEMENT Assignment. We may sell, assign or transfer any or all of our rights or duties under this Agreement or your account, including our rights to payments. We do not have to give you prior notice of such action. You may not sell, assign or transfer any of your rights or duties under this Agreement or your account. Enforceability. If any part of this Agreement is found to be void or unenforceable, all other parts of this Agreement will still apply. Governing Law. Except as provided in the Resolving a Dispute with Arbitration section, this Agreement and your account are governed by federal law and, to the extent state law applies, the laws of Utah without regard to its conflicts of law principles. This Agreement has been accepted by us in Utah. Waiver. We may give up some of our rights under this Agreement. If we give up any of our rights in one situation, we do not give up the same right in another situation. RESOLVING A DISPUTE WITH ARBITRATION PLEASE READ THIS SECTION CAREFULLY. IF YOU DO NOT REJECT IT, THIS SECTION WILL APPLY TO YOUR ACCOUNT, AND MOST DISPUTES BETWEEN YOU AND US WILL BE SUBJECT TO INDIVIDUAL ARBITRATION. THIS MEANS THAT: (1) NEITHER A COURT NOR A JURY WILL RESOLVE ANY SUCH DISPUTE; (2) YOU WILL NOT BE ABLE TO PARTICIPATE IN A CLASS ACTION OR SIMILAR PROCEEDING; (3) LESS INFORMATION WILL BE AVAILABLE; AND (4) APPEAL RIGHTS WILL BE LIMITED. 1. CLAIMS AND PARTIES. If either you or we make a demand for arbitration, you and we must arbitrate any dispute or claim between you (including any other user of your account), and us (including our parents, affiliates, agents, employees, officers, and assignees) that directly or indirectly arises from or relates to your account, your account Agreement or our relationship, except as noted below. In addition, the following are intended beneficiaries of this Arbitration section and may enforce it in full (notwithstanding any state law to the contrary): (a) Sam's Club and its affiliates; and (b) any assignee, agent, or service provider of ours that collects amounts due on your account. 2. This Arbitration section broadly covers claims based upon contract, tort, consumer rights, fraud and other intentional torts, negligence, constitution, statute, regulation, ordinance, common law and equity and claims for money damages and injunctive or declaratory relief, even if they arose before this section took effect. You may not sell, assign or transfer a claim. 3. Examples of claims subject to arbitration are disputes about an account transaction, fees, charges or interest, the events leading up to the Agreement (such as any disclosures, advertisements, promotions or oral or written statements, warranties or representations made by us), an application for or denial of credit, any product or service provided by us or third parties in connection with the Agreement, credit reporting, benefit programs related to your account including any reward program, the collection of amounts due by our assignees, service providers, or agents and the manner of collection. 4. However, we will not require you to arbitrate any individual case in small claims court or your state's equivalent court, so long as it remains an individual case in that court. Also, even if all parties have opted to litigate a claim in court, you or we may elect arbitration with respect to any claim made by a new party or any claim later asserted by a party in any related or unrelated lawsuit, including modifying an individual claim to assert a class, representative or multi-party claim. Arbitration may be requested at any time, even where there is a pending lawsuit, unless a trial has begun, or a final judgment entered. 5. Only a court will decide disputes about the validity, enforceability, coverage or scope of this Arbitration section or any part thereof. However, any dispute that concerns the validity or enforceability of the Agreement as a whole is for the arbitrator to decide. 6. NO CLASS ACTIONS. IF EITHER YOU OR WE ELECT TO ARBITRATE A CLAIM, NEITHER YOU NOR WE WILL HAVE THE RIGHT (A) TO PARTICIPATE IN A CLASS ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE ACTION IN COURT OR IN ARBITRATION, EITHER AS A CLASS REPRESENTATIVE OR CLASS MEMBER, OR (B) TO JOIN OR CONSOLIDATE CLAIMS WITH CLAIMS OF ANY OTHER PERSONS EXCEPT ACCOUNTHOLDERS ON YOUR ACCOUNT. THUS, YOU MAY NOT BRING CLAIMS AGAINST US ON BEHALF OF ANY ACCOUNTHOLDER WHO IS NOT AN ACCOUNTHOLDER ON YOUR ACCOUNT, AND YOU AGREE THAT ONLY ACCOUNTHOLDERS ON YOUR ACCOUNT MAY BE JOINED IN A SINGLE ARBITRATION WITH ANY CLAIM YOU HAVE. 7. PROCEDURES. The party who wants to arbitrate must notify the other party in writing. This notice can be given after the beginning of a lawsuit or in papers filed in the lawsuit. Otherwise, your notice must be sent to Synchrony Bank, Legal Operation, P.O. Box 29110, Shawnee Mission, KS 66201-5320, ATTN: ARBITRATION DEMAND. The party seeking arbitration must select either the American Arbitration Association (AAA), 120 Broadway, Floor 21, New York, NY 10271, www.adr.org, or JAMS, 620 Eighth Avenue, 34th Floor, New York, NY 10018, www.jamsadr.com, to administer the arbitration. If neither administrator can handle the dispute, a court with jurisdiction will appoint an arbitrator. 8. The arbitration administrator will appoint the arbitrator and will tell the parties what to do next. The arbitrator must be a lawyer with at least ten years of legal experience. The arbitrator must apply the same law, consistent with the Federal Arbitration Act (FAA), that would apply to an individual action in court, but may use different procedural rules. The arbitrator will apply the same statutes of limitation and privileges that a court would apply if the matter were pending in court. 9. The arbitrator may award any damages or other relief or remedies that would apply under applicable law to an individual action brought in court, including, without limitation, punitive damages (governed by the Constitutional standards employed by the courts) and injunctive, equitable, and declaratory relief (but only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim). The parties will bear the fees and costs of their attorneys, witnesses and experts. However, the arbitrator will have the authority to award fees and costs of attorneys, witnesses and experts to the extent permitted by the Agreement, the administrator’s rules or applicable law. 10. The arbitration will take place by phone or at a location reasonably convenient to you. If you ask, we will pay all the fees the administrator or arbitrator charges if you cannot obtain a waiver of fees from the administrator and are acting in good faith. We will always pay arbitration costs required by the administrator’s rules or that are necessary for this Arbitration section to be enforced. 11. GOVERNING LAW. This Arbitration section is governed by the FAA. Utah law shall apply to the extent state law is relevant under the FAA, unless otherwise stated herein. The arbitrator’s award will be final and binding, except for any appeal right under the FAA. Any court with jurisdiction may enter judgment upon the arbitrator’s award. The arbitration award and any judgment confirming it will apply only to the specific case and cannot be used in any other case except to enforce the award. 12. SURVIVAL. This Arbitration section shall survive the repayment of all amounts owed, the termination, cancellation or suspension of the Agreement or your account or credit privileges, any legal proceeding, and any bankruptcy by you, to the extent consistent with applicable bankruptcy law. If this Arbitration section conflicts with the applicable arbitration rules or the other provisions of the Agreement, this Arbitration section shall govern. 13. SEVERABILITY. If any portion of this Arbitration section is held to be invalid or unenforceable, the remaining portions shall nevertheless remain in force with the following two exceptions. First, if a determination is made that the “No Class Actions” provision is unenforceable, and that determination is not reversed on appeal, then this Arbitration section shall be void in its entirety. Second, if a court determines that a public injunctive relief claim may proceed notwithstanding the “No Class Actions” provision, and that determination is not reversed on appeal, then the public injunctive relief claim will be decided by a court, and any individual claims will be arbitrated. The parties will ask the court to stay the public injunctive relief claim until the other claims have been finally concluded. 14. HOW TO REJECT ARBITRATION. You may reject this Arbitration section. If you do that, a court will resolve any dispute or claim. To reject this section, send us a notice within 45 days after you open your account or we first provided you with your right to reject this section. The notice must include your name, address, account number, and personal signature, and must be mailed to Synchrony Bank, P.O. Box 965012, Orlando, FL 32896-5012. This is the only way you can reject this section. Rejecting this Arbitration section will not affect any other provision of the Agreement. It will also not affect any prior arbitration agreement or dispute resolution provision between you and us, which will remain in full force and effect. If you don’t reject this Arbitration section, it will be effective as of the date of the Agreement and will supersede any prior arbitration agreement between you and us that would otherwise be applicable. SECTION IV: OTHER IMPORTANT INFORMATION SAM’S CLUB MASTERCARD® ACCOUNT AGREEMENT NOTICE FOR ACTIVE DUTY MILITARY MEMBERS AND THEIR DEPENDENTS: The following disclosures apply to you if you open your Account on or after October 3, 2017 and, at the time your account is opened, you are a "covered borrower" as defined in the Military Lending Act, which includes eligible active duty members of the Armed Forces and their dependents: 1. The provision in the Cardholder Agreement called "Resolving a Dispute with Arbitration" will not apply to your Account. 2. Federal law provides important protections to members of the Armed Forces and their dependents relating to extensions of consumer credit. In general, the cost of consumer credit to a member of the Armed Forces and his or her dependent may not exceed an Annual Percentage Rate of 36 percent. This rate must include, as applicable to the credit transaction or account: the costs associated with credit insurance premiums; fees for ancillary products sold in connection with the credit transaction; any application fee charged (other than certain application fees for specified credit transactions or accounts); and any participation fee charged (other than certain participation fees for a credit card account). 3. You can call 855-367-4541 to hear the information in item 2 (above) and a description of the payment obligation for your Account. The rest of the language in this section of the agreement includes state notices, billing rights summary and rewards terms (if applicable) and is not required to be provided as part of the request for customer agreement. SYNCHRONY BANK VARIABLE TERMS ADDENDUM FOR YOUR SAM'S CLUB MASTERCARD Total Minimum Payment. Your total minimum payment will be calculated as shown below. We round up to the next highest whole dollar in figuring your total minimum payment. If your new balance on your billing statement is less than the amount in section 1 below, then your total minimum payment will be equal to the new balance. Your total minimum payment will be the greater of: 1. $29, or $40 if you have failed to pay at least the total minimum payment due by the due date in any one or more of the prior six billing cycles, or 2. the sum of any past due amounts, 1% of the new balance shown on your billing statement, any late payment fees charged to your account in the current billing cycle, all interest charged to your account in the current billing cycle and any payment due in connection with a specific promotional purchase. synchrony 965 Keller Rd Altamonte Springs, FL 32714 BILL of SALE PRA (SRFLXO9S) – PLCC 120 MP – December 2024 IC_SRFLXO9S_DMPLA_DebtManager-20241215044806172948000-465125-PLCMNT-EXPORT.xml.gzip Transfer Date: 12/14/2024 For value received and in further consideration of the mutual covenants and conditions set forth in the Master Account Sale Agreement (the “Agreement”), dated as of this 13th day of February, 2023 by and between Synchrony Bank formerly known as GE Capital Retail Bank; RFS Holding, LLC, Synchrony Card Funding, LLC and Retail Finance Credit Services, LLC., (“Seller”) and Portfolio Recovery Associates, LLC (“Buyer”), Seller hereby transfers, sells, conveys, grants, and delivers to Buyer, its successors and assigns, without recourse except as set forth in the Agreement, to the extent of its ownership, the Accounts as set forth in the Notification Files (as defined in the Agreement and Account Sale Addendum dated 08/06/2024), delivered by Seller to Buyer on or about 14th day of December, 2024, and as further described in the Agreement. The aggregate Sale Balance of the accounts as of the Transfer Date was ____________ . Synchrony Bank By: Lynne Fisher 12/26/2024 Title: SVP Recovery Operations RFS Holding LLC By: Lynne Fisher 12/26/2024 Title: Duly Authorized Signatory Synchrony Card Funding, LLC By: Lynne Fisher 12/26/2024 Title: Duly Authorized Signatory Retail Finance Credit Services, LLC By: Lynne Fisher 12/26/2024 Title: Vice President AFFIDAVIT OF SALE OF ACCOUNT BY ORIGINAL CREDITOR State of Florida County of Seminole Alexa Stubbs being duly sworn, deposes and says: I am over 18 and not a party of this action. I am a Media Representative of Synchrony Bank formerly known as GE Capital Retail Bank. In that position I have access to creditor’s books and records, and am aware of the process of the sale and assignment of electronically stored business records. On or about 12/14/2024 Synchrony Bank formerly known as GE Capital Retail Bank sold a pool of charge-off accounts (the Accounts) by a Purchase and Sale Agreement and a Bill of Sale to Portfolio Recovery Associates, LLC. As part of the sale of the Accounts, electronic records and other records were transferred on individual Accounts to the debt buyer. These records were kept in the ordinary course of business of Synchrony Bank formerly known as GE Capital Retail Bank. The Creditor has a process to detect and correct errors on these accounts. The above statements are true to the best of my knowledge. Signed this 7th day of January, 2025 Alexa Stubbs Signed and sworn to before me this 7th day of January, 2025 (Notary Stamp) JOSEPH R YODER Notary Public-State of Florida Commission # HH 216586 My Commission Expires January 20, 2026 NY CoC CERTIFICATE OF CONFORMITY UNDER NYS CLS CPLR § 2309(c) AND NYS CLS RPL § 299-a The undersigned does hereby certify that he/she is an attorney-at-law duly admitted to practice in the State of Florida and residing in the State of Florida; that he/she is a person duly qualified to make this certificate of conformity pursuant to Section 299-a of the Real Property Law of the State of New York; that he/she is fully acquainted with the laws of the State of Florida pertaining to the acknowledgment or proof of affidavits; that the acknowledgement or proof upon the foregoing Affidavit of Alexa Stubbs was taken by Joe Yoder, a notary public in the State of Florida, in the manner prescribed by the laws of the State of Florida, being the state in which the Affidavit was taken; and, based on his/her review thereof, that the notarized Affidavit conforms to the laws of the State of Florida in all respects. Witness my signature this 7th day of January, 2025 Tyler Burich Attorney-at-law, State of Florida. DECLARATION OF CUSTODIAN OF RECORDS I, the undersigned Custodian of Records for Portfolio Recovery Associates, LLC, hereby declare, certify, and state as follows: 1. I am competent to testify to the matters contained herein. 2. I am an authorized employee of Portfolio Recovery Associates, LLC, ("Account Assignee") which is doing business at Riverside Commerce Center, 120 Corporate Boulevard, Norfolk, Virginia, and I am authorized to make the statements, representations and averments herein, and do so based upon a review of the business records of the Original Creditor SYNCHRONY BANK/SAMS CLUB and those records transferred to Account Assignee from SYNCHRONY BANK ("Account Seller"), which have become a part of and have integrated into Account Assignee’s business records, in the ordinary course of business. 3. According to the business records, which are maintained in the ordinary course of business, the account, and all proceeds of the account are now owned by the Account Assignee, all of the Account Seller’s interest in such account having been sold, assigned and transferred by the Account Seller on 12/14/2024. Further, the Account Assignee has been assigned all of the Account Seller’s power and authority to do and perform all acts necessary for the settlement, satisfaction, compromise, collection or adjustment of said account, and the Account Seller has retained no further interest in said account or the proceeds thereof, for any purpose whatsoever. 4. According to the records transferred to the Account Assignee from Account Seller, and maintained in the ordinary course of business by the Account Assignee, there was due and payable from LINDA HOWARD ("Debtor and Co-Debtor") to the Account Seller the sum of $11,582.63 with the respect to account number ending in 8228 as of the date of 1/1/2024 with there being no known un-credited payments, counterclaims or offsets against the said debt as of the date of the sale. 5. According to the account records of said Account Assignee, after all known payments, counterclaims, and/or setoffs occurring subsequent to the date of sale, Account Assignee claims the sum of $11,542.63 as due and owing as of the date of this declaration. 6. Plaintiff believes that the defendant is not a minor or an incompetent individual and declares that the Defendant is not on active military service of the United States. 7. I declare under penalty of perjury under the laws of the State of Oklahoma that the foregoing is true and correct. Executed on ________9/29/2025__________ at Norfolk, VA Portfolio Recovery Associates, LLC By: __________________Nia Cuffie__________________, Custodian of Records . . . .
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